AP-211 by Salesforce Actual Free Exam Questions And Answers

Question 1

A health plan provider would like to manage prior authorizations with predefined approval criteria.
Which three features in Health Cloud should a consultant recommend in this case?
Choose 3 answers

A. claims data model

B. Utilization Management data model

C. Out-of-the-box Process libraries

D. Intelligent Appointment Management

E. Business Rules Engine

Discussion 0

Correct Answer: B,C,E Vote an answer

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Question 2

Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:
Inform agents about changes in information
View basic details about a patient's insurance
Have a complete view of all engagement interactions in one place
Which three components from Contact Center for Health Cloud should a consultant use to achieve this?

A. Identity Verification

B. Member Plan FlexCard

C. Timeline

D. Action Launcher

E. Record Alerts

Discussion 0

Correct Answer: B,C,E Vote an answer

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Question 3

A payer is looking for a solution to recruit, credential, and onboard providers into its network.
Which Health Cloud add-on should help the payer address these requirements?

A. Provider Network Management

B. Provider Relationship Management

C. Contact Center for Payers

D. Utilization Management

Discussion 0

Correct Answer: A Vote an answer

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Question 4

Bloomington Caregivers has decided to enable Integrated Care Management so that its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.
Which three steps should the administrator take as part of the org setup to enable Assessments?
Choose 3 answers

A. Enable users to view and complete Assessments.

B. Download and Install OmniStudio.

C. Add the Assessment component to the Patient page.

D. Update sharing settings in Setup.

E. Enable Discovery Framework in Setup.

Discussion 0

Correct Answer: A,B,E Vote an answer

Question 5

Bloomington Caregivers is implementing Health Cloud to streamline the process to register patients to care programs while capturing their consent. The company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?

A. Program Eligibility Omniscript

B. Care Plan Enrollment Flow

C. Enrollment Consent OmniScript

D. Program Enrollment Flow

Discussion 0

Correct Answer: D Vote an answer

Question 6

Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team Is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?

A. Add two new Identity Verification Process Field records for 'Bloomington to one with the Field Type set to Result Field and one with Field Type set Optional Verifier. Delete the Birth Date record which has the Field Type value Required Verifier.

B. Add two new Identity Verification Process Field records for 'Bloomington one with Field Type set to Result Field and one with Field Type set to Required Verifier. Change the Birth Date record with Field Type value Required Verifier to Optional Verifier.

C. Add two new Identity Verification Process Field records for "Bloomington Set the Field Tyne to Result Field and set the Required field to true.

D. Add 'Bloomington ID' to the picklist choices within the Identity Verification flow and mark it as required. Remove the Birth Date record from the required fields picklist and add Birth Date to the optional verifiers picklist.

Discussion 0

Correct Answer: B Vote an answer

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Question 7

A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.
In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Choose 2 answers

A. Schedule a telehealth appointment.

B. Optimize appointment chain with Einstein.

C. Book multi-step appointments.

D. Reschedule part of the appointment chain.

Discussion 0

Correct Answer: C,D Vote an answer

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Question 8

A customer wants to view medication data from Health Cloud leveraging FHIR standards.
Which Health Cloud data model should a consultant use?

A. Virtual Care data model

B. Clinical data model

C. Electronic health record (EHR) data model

D. Integrated Care Management data model

Discussion 0

Correct Answer: B Vote an answer

Question 9

How should a consultant at a large provider system model a patient in Health Cloud?

A. Configure Contact

B. Leverage Person Account

C. Configure Account

D. Leverage Contact-Contact

Discussion 0

Correct Answer: B Vote an answer

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