C-C4H520-02 by SAP Actual Free Exam Questions And Answers

Question 1

What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?

A. Service call

B. Assignment

C. Time slots

D. Activity

Discussion 0

Correct Answer: C Vote an answer

Question 2

Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

A. Can only be defined for mobile screens

B. Can define color coding

C. Able to display custom translations

D. Can be used for field validation expressions

E. Used to display, hide, sort, and group fields

Discussion 0

Correct Answer: B,C,D Vote an answer

Question 3

As a business, you want to build up your pool of crowd workers. Which entities best describe crowd workers?
Note: There are 3 correct answers to this question.

A. Managers

B. Subsidiaries

C. Partners

D. Freelancers

E. Dispatchers

Discussion 0

Correct Answer: B,C,D Vote an answer

Question 4

As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?

A. Create a follow-up activity from within the service call.

B. Create a follow-up activity from the Efforts page.

C. Create a follow-up activity from the Smartform page.

D. Create a follow-up activity from the Expenses page.

Discussion 0

Correct Answer: A Vote an answer

Question 5

Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.

A. Service call

B. Service contract

C. Smartform

D. Item

E. Equipment

Discussion 0

Correct Answer: B,D,E Vote an answer

Question 6

What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.

A. Enter value list mappings for product types.

B. Check the list of the existing known limitations.

C. Ensure that the SAP Field Service Management system version is supported.

D. Validate the RFC destination and IDoc setup.

E. Maintain code list mappings for service call types.

Discussion 0

Correct Answer: A,C,E Vote an answer

Question 7

Which of the following is a mandatory field when you create a Smartform template?

A. Category

B. Label

C. Description

D. Version

Discussion 0

Correct Answer: A Vote an answer

Question 8

You want to make an activity available on the service technician's mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

A. Check the availability of the technician.

B. Identify a suitable technician by skills.

C. Click and release the assignment.

D. Drop the activity onto the technician.

Discussion 0

Correct Answer: C,D Vote an answer

Question 9

How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:
There are 3 correct answers to this question.

A. Activate permissions.

B. Adjust cloud account settings.

C. Enable company settings.

D. Create custom business rules.

E. Configure checkout workflow steps.

Discussion 0

Correct Answer: A,C,E Vote an answer

SAP Certified Application Associate - SAP Field Service Management 2005 - C-C4H520-02 Exam Practice Test

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