CRT-211 by Salesforce Actual Free Exam Questions And Answers

Question 1

Person accounts were recently activated at Cloud Kicks.
There are three record types for accounts:
* B2B customer
* B2C Customer
* External Partner
There are two record types for leads:
* B2B Lead
* B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.
What should the administrator do to correct this issue?

A. Hide the Record Type field on the Account section of the Conversion Layout.

B. Use a validation rule to ensure the company name on B2C Leads is blank.

C. Change organization-wide default settings for contacts to Controlled by Parent.

D. Build a process that updates the record type field to B2C Customer after conversion.

Discussion 0

Correct Answer: D Vote an answer

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Question 2

When should an administrator apply a permission set to a user or group of users versus configuring the user's profile with the necessary access?

A. When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.

B. When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.

C. When an organization has opted out of using the standard profiles and created custom profiles.

D. When an organization's sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.

Discussion 0

Correct Answer: A Vote an answer

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Question 3

Cloud Kicks (CK) wants the forecast numbers to be shown by territory regardless of who owns the record. CK also wants a way to forecast based on role hierarchy.
Which three options should an administrator recommend?
Choose 3 answers

A. Modify the Territory Forecast to match the Hierarchy Forecast model.

B. Enable Territory Forecast.

C. Have the user select the forecast type listed under the Forecast Type in the Display Settings.

D. Make a custom field to track the amounts for Territory and Hierarchy Forecast.

E. Enable Role Hierarchy Forecast.

Discussion 0

Correct Answer: A,B,E Vote an answer

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Question 4

An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.
Which three best practices should be considered?

A. Make sure change sets are limited to 10,000 files.

B. Use matching names for global publisher layouts and Outlook publisher layouts.

C. Make sure to deploy all dependent components.

D. Plan your deployments around the production and sandbox maintenance schedules.

E. Be sure to test only after business hours the data after deployment.

Discussion 0

Correct Answer: A,C,D Vote an answer

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Question 5

A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.

A. Account master-detail to secondary.

B. Give the account owner Read access to both the Account and the Quota objects

C. Re-assign the Quota master-detail to the primary and the

D. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.

Discussion 0

Correct Answer: B Vote an answer

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Question 6

Cloud Kicks (CK) is working on adding a Knowledge base to its online customer community. The administrator suggests using Salesforce Knowledge to meet this requirement.
What are three reasons CK should utilize Data Categories when creating articles in Knowledge?
Choose 3 answers

A. Data Categories help organize the Knowledge base content displayed.

B. Data Categories provide a way to secure access to the Knowledge base content.

C. Up to five Data Category groups can be created for segmentation.

D. Every article is required to have a Data Category for sorting.

E. A Knowledge article can be tagged to more than one Data Category.

Discussion 0

Correct Answer: A,B,E Vote an answer

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Question 7

An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.
What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?

A. Joined Report

B. Cross-Filter

C. Filter Logic

D. Summary Report

Discussion 0

Correct Answer: B Vote an answer

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Question 8

AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers

A. Roll-up summary fields are created on the master side of a master-detail relationship.

B. Rollup fields are calculated prior to save.

C. Roll-up types include COUNT, SUM, and AVG.

D. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.

Discussion 0

Correct Answer: A,C Vote an answer

Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).

Salesforce Certification Preparation for Advanced Administrator - CRT-211 Exam Practice Test

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