SAP Certified Application Associate – SAP Service Cloud 2111 - C_C4H510_21 Exam Practice Test
Which fields can be determined by using SLAs? Note: There are 2 correct answers to this question.
Correct Answer: A,D
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Which configuration steps can be used in SAP Service Cloud to send e-mails to a customer? Note: There are 2 correct answers to this question.
Correct Answer: A,C
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Which of the following elements are necessary to calculate the due dates defined in the SLA? Note: There are 2 correct answers to this question.
Correct Answer: A,C
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Which of the following Data Workbench actions are supported for a complete business object? Note: There are 2 correct answers to this question.
Correct Answer: A,C
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Which data element is used to calculate the warranty start?
Correct Answer: A
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What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects Bl system? Note: There are 3 correct answers to this question.
Correct Answer: A,C,D
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