Microsoft Dynamics 365 Sales Functional Consultant - MB-210 Exam Practice Test
You need to create new leads from activities.
What should you do? To answer, drag the appropriate actions to the correct activity types. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

What should you do? To answer, drag the appropriate actions to the correct activity types. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

A company uses Microsoft 365 and Dynamics 365 Sales. The company sets up server-side synchronization in preparation for mailbox configuration.
A new business manager must be able to approve mailboxes for users.
You need to assign roles to the business manager by using the principle of least privilege.
Which roles should you assign? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

A new business manager must be able to approve mailboxes for users.
You need to assign roles to the business manager by using the principle of least privilege.
Which roles should you assign? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

A company manually assigns leads to salespeople.
The sales manager requires automated lead assignment rules. An administrator enables the feature. However, you are unable to access the Assignment rules area.
You need to request access from the administrator.
Which security role should you request?
The sales manager requires automated lead assignment rules. An administrator enables the feature. However, you are unable to access the Assignment rules area.
You need to request access from the administrator.
Which security role should you request?
Correct Answer: C
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An administrator configures Dynamics 365 Sales to use embedded intelligence.
As part of the deployment, the following features are configured:
* automated notification of a missed opportunity closing date
* the web diem for sales is used for user communications
* server-side synchronization configured to track incoming messages
* automated meeting requests from incoming email messages
You need to determine which features are available for implementations of Microsoft Exchange.
Which product or products should you use for each feature? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

As part of the deployment, the following features are configured:
* automated notification of a missed opportunity closing date
* the web diem for sales is used for user communications
* server-side synchronization configured to track incoming messages
* automated meeting requests from incoming email messages
You need to determine which features are available for implementations of Microsoft Exchange.
Which product or products should you use for each feature? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

A company uses Dynamics 365 for Sales. The company has not made changes to any of the default security roles.
You need to ensure that users can assign salespeople to sales territories.
Which security role can you use?
You need to ensure that users can assign salespeople to sales territories.
Which security role can you use?
Correct Answer: A
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You need to configure the system to handle all ticket sales.
What should you configure?
What should you configure?
Correct Answer: D
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You use business process flows for all Dynamics 365 opportunities.
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: At any stage in the business process flow prior to the final stage, select Finish.
Does the solution meet the goal?
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You use business process flows for all Dynamics 365 opportunities.
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: At any stage in the business process flow prior to the final stage, select Finish.
Does the solution meet the goal?
Correct Answer: B
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A sales manager creates a marketing list that includes all contacts from a specific city. The manager plans to use the list in a campaign. The manager forgot to filter out contacts who have a credit hold. You need to create a campaign with the updated contacts. What should you do?
Correct Answer: C
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A Datum Corporation acquires Contoso. A Datum Corporation performs a tenant-to-tenant migration of Dynamics 365 Sales. The sales system is currently integrated with a Microsoft SharePoint site managed by Contoso. The site is located at the following URL:
https://contoso.sha repoint.com/sites/SalesDocuments
A Datum Corporation sets up a new document site and manually migrates all documents to the new site at
https//adatum.sharepoint.com/sites/SalesDocuments
Users report that they receive errors within Dynamics 365 Sales and that all documents are inaccessible after the migration.
You need to ensure that users can access the documents.
What should you do?
https://contoso.sha repoint.com/sites/SalesDocuments
A Datum Corporation sets up a new document site and manually migrates all documents to the new site at
https//adatum.sharepoint.com/sites/SalesDocuments
Users report that they receive errors within Dynamics 365 Sales and that all documents are inaccessible after the migration.
You need to ensure that users can access the documents.
What should you do?
Correct Answer: A
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You are setting up forecasting for a company.
The forecasting setup requires columns that aggregate the following information:
* All forecasts for territory to the territory managers
* Committed amount with the closed amount
* Customer sales order amounts imported from the ERP system
You need to configure the column types.
Which type should you use? To answer, drag the appropriate types to the correct columns. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point

The forecasting setup requires columns that aggregate the following information:
* All forecasts for territory to the territory managers
* Committed amount with the closed amount
* Customer sales order amounts imported from the ERP system
You need to configure the column types.
Which type should you use? To answer, drag the appropriate types to the correct columns. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point

Correct Answer:

Explanation:

A company uses Dynamics 365 Sales insights predictive modeling. The prediction accuracy score no longer meets the company's standards. You need to resolve this issue. What should you do?
Correct Answer: D
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A sales manager creates personal views in Dynamics 365 Sales. The sales manager must allow the following:
* Assistants must be able to only add and remove columns from the personal view as needed.
* Supervisors must be able to modify columns in the personal views when necessary and give direct reports access to the views.
You need to assist the manager with setup.
Which actions should the sales manager perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

* Assistants must be able to only add and remove columns from the personal view as needed.
* Supervisors must be able to modify columns in the personal views when necessary and give direct reports access to the views.
You need to assist the manager with setup.
Which actions should the sales manager perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:
