Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 - PEGAPCDC87V1 Exam Practice Test
MyCo, a telecommunications company, wants to present customers with a free 2GB data offer when contacting the call center for mobile number portability. Which arbitration factor do you configure to implement this requirement?
Correct Answer: D
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U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?
What changes do you need to make in the decision strategy for the updated scorecard to take effect?
Correct Answer: C
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A bank has several credit card offers defined under the sales issue / credit card group. The card_type action property for some of the cards is set to VISA and for others to Mastercard. The bank wants to limit the total number of VISA cards sent via email in an outbound run. How do you implement this requirement?
Correct Answer: D
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U+ Bank wants to use Pega Customer Decision Hub to display a credit card offer, the Standard Card, to every customer who logs in to the bank website.
What three of the following artifacts are mandatory to implement this requirement? (Choose Three)
What three of the following artifacts are mandatory to implement this requirement? (Choose Three)
Correct Answer: A,B,D
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For a limited time period, a bank wants to avoid sending promotional emails related to credit card offers to a customer if they have already received one. Which rule do you need to define to implement this business requirement?
Correct Answer: B
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U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
In the Answer Area, select the correct execution for each Task.
Correct Answer:
U+ Bank promotes credit card offers on its website and uses Pega Customer Decision Hub to personalize the offer for every customer. Now, the bank wants to lower the number of customers that leave the bank by showing a proactive retention offer to high churn risk customers instead. As an NBA analyst, you are tasked with creating a new applicability setting to comply with the new business rule. Which business issue or issues do you modify?
Correct Answer: A
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MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers. What action must MyCo take to meet this business requirement?
Correct Answer: A
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The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
Correct Answer: A
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The arbitration factor that allows you to assign financial values to actions is called: _________.
Correct Answer: C
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A volume constraint is configured to apply constraints to actions as a group rather than for each action individually. A customer qualifies for 3 actions, and the volume limit on the top-ranked action is above zero, the limits on the 2 lower-ranked actions have been reached. Given this scenario, how many actions will be selected for the customer in the outbound run?
Correct Answer: D
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U+ Bank decides to introduce a credit cards group by leveraging the Next-Best-Action capability of Pega Customer Decision Hub The bank wants to present the credit card offers through inbound and outbound channels based on the following criteria.
1 Customers must be above the age of 18 to qualify for credit card offers
2. The site offers credit cards only if customers do not explicitly opt-out of any direct marketing for credit cards.
3. The Platinum Card one of the credit card offers, is suitable for customers with debt-to-income ratio < 45 As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.
1 Customers must be above the age of 18 to qualify for credit card offers
2. The site offers credit cards only if customers do not explicitly opt-out of any direct marketing for credit cards.
3. The Platinum Card one of the credit card offers, is suitable for customers with debt-to-income ratio < 45 As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.
Correct Answer:
Explanation:
Correct Engagement Policy Configuration:
* Age
* Engagement policy: Group-level eligibility
* Opt-out
* Engagement policy: Group-level applicability
* Debt-to-income ratio
* Engagement policy: Action-level suitability
* Age
* Group-level eligibility: This criterion determines whether the customer is eligible to receive any credit card offers. Eligibility conditions ensure that only customers meeting the basic criteria (e.g., being above the age of 18) are considered for the offers. This condition applies to all credit card offers within the group.