Plat-Admn-201 by Salesforce Actual Free Exam Questions And Answers

Question 1

Ursa Major Solar's Platform Administrator is editing the page layout for a new custom object. A text area field is accidentally removed from the page layout, and it needs to be restored to the page layout. What are two methods for achieving this goal?

A. From the fields palette, drag the field into the same position.

B. Restore from the recycle bin within 15 days.

C. Restore original page layout from a sandbox.

D. Clone the layout from a different profile and use save as.

Discussion 0

Correct Answer: A,C Vote an answer

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Question 2

Which Salesforce feature allows a Platform Administrator to automate3 the routing of records to specific users for review and decision-making based on predefined criteria?

A. Approval Process

B. Assignment Rules

C. Validation Rules

D. Schema Builder

Discussion 0

Correct Answer: A Vote an answer

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Question 3

Ursa Major Solar is using products and price books. Which two items should an administrator take into considerations about these features? Choose 2 options.

A. Products without a price are automatically added to the standard price book.

B. The standard and list price for a product can be listed in more than one currency.

C. If price books contain assets, they can NOT contain products.

D. A product can have a different list price in different price books.

Discussion 0

Correct Answer: B,D Vote an answer

Question 4

Universal Containers wants to implement collaborative selling where multiple roles work together on customer accounts. Sales reps need full access to their assigned accounts, while customer support reps and sales engineers need access to opportunities and cases related to specific accounts they support. The sales manager wants to streamline the process by automatically adding the same team members to multiple accounts. Which feature should a Platform Administrator configure to meet this requirement?

A. Set up default account teams with specified access levels for different team roles.

B. Use permission sets to provide additional access to account-related records.

C. Create sharing rules to grant access to opportunities and cases for support teams.

D. Configure role hierarchy to automatically grant account access to the appropriate teams.

Discussion 0

Correct Answer: A Vote an answer

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Question 5

A Platform Administrator is adding a new topic to an agent. What is best practice for topic instructions?

A. Keep instructions as minimal as possible to reduce agent latency.

B. Add business-specific language rather than plain language.

C. Write the instructions generically to allow the agent maximum flexibility in its reasoning.

D. Include an extended list of example user questions so the agent can learn from patterns.

Discussion 0

Correct Answer: D Vote an answer

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Question 6

A Platform Administrator needs to configure an approval process for the sales team when opportunities that meet particular conditions are closed. How should the administrator make sure the right records are included in the process?

A. Add Specific Entry Criteria.

B. Create a screen flow.

C. Add a validation rule to the opportunity.

D. Use Dynamic Forms to display a button.

Discussion 0

Correct Answer: A Vote an answer

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Question 7

At Cloud Kicks, when a rep needs to seek additional support help, there's a series of actions the company wants to ensure are taken. The steps include sending an email and changing the status and owner of the case. What should a Platform Administrator use to give the reps an easy way to make these updates?

A. Quick Text with Email Templates

B. Autolaunched Flows with Email Alerts

C. Macros with Quick Actions

D. Case Assignment Rules

Discussion 0

Correct Answer: C Vote an answer

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Question 8

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked a Platform Administrator to help sales reps prioritize and close more deals. What should the administrator configure to help with these issues?

A. Einstein Search Personalization

B. Einstein Lead Scoring

C. Einstein Activity Capture

D. Einstein Opportunity Scoring

Discussion 0

Correct Answer: D Vote an answer

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Question 9

Cloud Kicks has been seeing exponential growth and will be hiring an additional 10 sales reps and 15 support reps to its teams. The support team will need access to the Service Console to manage cases. A Platform Administrator will be assigning the users to existing custom sales and support profiles. How should the administrator ensure the support reps have the appropriate access to the console?

A. Build a Service Console using Lightning App Builder for the custom service profile.

B. Create a permission set for the Service Console and assign it to the support reps.

C. Assign the Salesforce Platform User License to the support reps.

D. Enable the Service Cloud User feature license for the support reps on the User Detail page.

Discussion 0

Correct Answer: D Vote an answer

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Question 10

A Platform Administrator has been asked to change the data type of an auto number to a text field. What should the administrator be aware of before changing the field?

A. Existing field values will be deleted.

B. Existing field values will remain unchanged.

C. Changing Auto Number field to Text is prevented.

D. Existing field values will be converted.

Discussion 0

Correct Answer: B Vote an answer

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Question 11

A sales manager receives a URL to a Dashboard folder containing several dashboards. However, when the sales manager clicks on the URL, a message appears stating, "We couldn't find the record you're trying to access." What is the reason for this?

A. The Dashboard folder is set to Private.

B. The sales manager does not have the correct permission set.

C. The sales manager needs the correct sales user profile.

D. View access has not been granted to the Dashboard folder.

Discussion 0

Correct Answer: D Vote an answer

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Question 12

Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an Account. Which flow should a Platform Administrator recommend automating within Flow Builder for this business process?

A. Record triggered flow

B. Scheduled flow

C. Automation event triggered flow

D. Autolaunched flow

Discussion 0

Correct Answer: B Vote an answer

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Question 13

A Platform Administrator is building an agent to nurture leads. How does Agentforce SDR help?

A. Autonomously negotiate pricing with the lead and close the final deal.

B. Generate a dynamic call script and talking points for the human sales reps to use.

C. Answer the lead's questions with responses that are grounded in company data.

D. Analyze the performance of human sales reps and provide coaching tips.

Discussion 0

Correct Answer: C Vote an answer

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Salesforce Certified Platform Administrator - Plat-Admn-201 Exam Practice Test

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