Salesforce Certified Sales Representative - Salesforce-Sales-Representative Exam Practice Test
A sales representative is showing their customer how they can reduce their costs and improve productivity.
What is being delivered?
What is being delivered?
Correct Answer: C
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A sales representative is strategizing on how to most effectively communicate with a key prospect.
Which approach should they take?
Which approach should they take?
Correct Answer: B
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What is stage velocity in a sales pipeline?
Correct Answer: A
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A sales representative learns from a survey that a strategic customer has a low satisfaction score because they are using only some of the products in their contract.
What should the sales rep do first to improve customer satisfaction?
What should the sales rep do first to improve customer satisfaction?
Correct Answer: A
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A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses.
Which type of questions are they leveraging?
Which type of questions are they leveraging?
Correct Answer: C
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What is a key indicator of a healthy sales pipeline for a sales representative?
Correct Answer: A
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A sales representative proposes an engagement solution that works seamlessly across all media to a customer.
Which strategy supports the solution?
Which strategy supports the solution?
Correct Answer: C
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After a number of meetings and conversations, a sales representative is invited to pitch to a prospective customer.
How should the sales rep build credibility with the prospect to better their chances of a successful pitch?
How should the sales rep build credibility with the prospect to better their chances of a successful pitch?
Correct Answer: A
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A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product.
Which measurementshould the sales rep use?
Which measurementshould the sales rep use?
Correct Answer: B
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