IBM Tealeaf Customer Experience Management V8.7, Business Analysis - 000-474 Exam Practice Test
In Report Builder, which format options are available when using the Export Report function?
Correct Answer: D
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A KPI is composed of the events in the following image:

These events are weighted as indicated in the following image:

What is the formula for the weighted count used to compute the % Activity for event Promo Code
Issue and Abandon?

These events are weighted as indicated in the following image:

What is the formula for the weighted count used to compute the % Activity for event Promo Code
Issue and Abandon?
Correct Answer: A
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Which column in a session list template may require additional configuration?
Correct Answer: A
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A business process consists of four pages: Page1.html Page2.html Page3.html Page4.html An analyst is tasked with building a scorecard for this business process. Successful business process traffic flow requires users to proceed from Page1 to Page2 then to Page3 and finally to Page4 in order. The analyst begins by building simple page events that detect when each of the pages are displayed to the user. There is an event that detects when Page1 is displayed, another that detects Page2, Page3 and so on. Assuming that the Business process start event is the Page1 event, what must be done to verify that the scorecard does NOT grade fragmented business process sessions?
Correct Answer: A
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A wireless company is considering adding the zPhone to its lineup of supported phones. They have events reporting on number of sessions, cart start and cart abandonment. Which two dimensions could be added to these events to understand user demand for the zPhone?
Correct Answer: B,E
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Daily Top Movers are calculated at 4:30 am. A blackout period for a daily top mover alert is configured from 10:00 pm until 6:00 am every day. Which statement is true?
Correct Answer: A
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