Oracle Field Service Cloud Service 2020 Implementation Essentials - 1Z0-1003-20 Exam Practice Test

A customer's 'Senior Administrator' user is responsible for periodically auditing the configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.
Which option fulfills that requirement?

Correct Answer: D Vote an answer
Which two Resource Type roles offer the ability for routing to assign activities?

Correct Answer: C,D Vote an answer
A company wants its technicians to be able to look for and pick up activities within a 10-mile radius of their current location. .
What configuration setting is required to support this 10-mile restriction?

Correct Answer: A Vote an answer
Your customer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.
Which statement explains how this can be supported?

Correct Answer: A Vote an answer
An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?

Correct Answer: A Vote an answer
Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.

Correct Answer: A Vote an answer
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You want to create a new Activity Type.
Which three features are disabled when you select "Multi-day activity"?

Correct Answer: B,C,D Vote an answer
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A customer is using the following within the "get_capacity" request of the SOAP Capacity API.
<date>2017-05-10</date>
<date>2017-05-15</date>
<location>general</location>
Given the body of the request, which statement is true regarding the dates that will be returned in the response?

Correct Answer: C Vote an answer
Your customer noticed a message that sometimes appears when they are moving activities between resources.
The message reads "Soft skill mismatch" and the customer wants it changed to read "Resource does not meet Preferable work skill level".
Which option fulfills that requirement?

Correct Answer: A Vote an answer

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