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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which action cannot be performed on a dashboard?

A) add a web browser to a dashboard
B) send queued dashboards to comma-separated values (CSV) file
C) open a report for editing from a dashboard
D) queue a dashboard manually

2. Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?

A) Fixed filter
B) StandardFilter
C) Restricted Filter
D) Docked filter
E) Runtime Selectable filter

3. Which two statements are true about workflows in Knowledge Advanced? (Choose two.)

A) A Workflow process is defined as a sequence of steps, such as creating, editing, translating, reviewing, and approving the articles.
B) Once a user rejects the article, it moves to the previous step.
C) Once a user rejects the article, the system automatically deletes the article.
D) In Workflow you cannot reassign a task to another user or team.
E) A Workflow process can only be used while creating and editing the articles.

4. Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?

A) Create a variable to contain the address and update all answers to include it.
B) Create a standard text to include the new address and update all the answers to include it.
C) Search for all answers that have the address and update.
D) Call support and have them run a search and replace on the database.

5. What arethe standard status types for answers?

A) Private, Published, Proposed, Review
B) Private, Public
C) Published, Proposed
D) Public, Proposed

Solutions: