Exam Name: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Utilities Customer Cloud
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Last Updated: Sep 21, 2026
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Oracle 1Z1-996 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-996 |
| Real Exam Qty: | 70 |
| Available Languages: | English |
| Passing Score: | 68% |
| Certificate Validity Period: | Valid until retired; no fixed expiration |
| Related Certifications: | Oracle Utilities Customer Cloud Service Implementation Specialist |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Duration: | 120 minutes |
| Exam Price: | USD 245 |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Oracle Education Exam Page Pearson VUE Registration |
| Sample Questions: | Oracle 1Z1-996 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; practical implementation experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2019-implementation-essentials/pexam_1Z0-996 |
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Measurements, VEE and IMD Processing | 20% | - Types of Initial Measurement Data (IMD) - IMD statuses, exceptions and automatic retry - Validation, Estimation and Editing (VEE) rules and exceptions - Derived values and measurement processing |
| Topic 2: Fieldwork and Service Order Management | 15% | - Configure and manage service order workflows - Service Order orchestrator and child activities |
| Topic 3: Usage and Usage Subscriptions | 15% | - Usage transactions and usage subscriptions - Usage calculation process - Configure and manage usage subscriptions |
| Topic 4: Financials, Billing and Payments | 15% | - Billing process, bill segments and rates - Credit, collections and overdue processes - Payments, overpayments and payment distribution - Manage financial transactions and adjustments |
| Topic 5: Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Topic 6: Devices, Measuring Components and Service Points | 20% | - Install events and lifecycle management - Concepts of measuring components, devices, and service points - Relationships between devices, measuring components, and service points - Configure device types, measuring component types, and device configurations |
Oracle Utilities Customer Cloud Service 2019 Implementation Essentials Exam FAQs and Straight Answers
The 1Z1-996 exam, officially titled Oracle Utilities Customer Cloud Service 2019 Implementation Essentials, is the qualifying test for the Oracle Utilities Customer Cloud Service 2019 Certified Implementation Specialist certification from Oracle, a credential at the Specialist level. Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as Oracle Utilities Customer Cloud Service Implementation Specialist.
The Oracle Utilities Customer Cloud Service 2019 Implementation Essentials exam gives you 120 minutes to work through 70 questions. That is a steady pace with little room for second-guessing, so train yourself to read each question once, flag the difficult ones, and keep moving. Before exam day, sit at least two full timed sessions in the Fast2test test engine — when the clock feels familiar, it stops being a threat.
You need 68% to pass, and the official registration fee is USD 245. Fall short and you pay that fee in full again for every retake, which makes solid preparation the cheaper option by far. Work through the Fast2test practice questions until you score comfortably above the passing mark, then book your seat.
No mandatory prerequisites; practical implementation experience recommended Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page: Oracle 1Z1-996 exam overview.
You can book your 1Z1-996 exam through any of these official registration channels:
The exam is delivered as Online proctored or onsite at Pearson VUE test centers, so you can pick the option that fits your schedule when you book.
Oracle recommends the following training for Oracle Utilities Customer Cloud Service 2019 Implementation Essentials candidates:
Pair that training with the 70 practice questions from Fast2test and you can check your readiness topic by topic before exam day.
Yes. Fast2test offers a free PDF demo for the Oracle Utilities Customer Cloud Service 2019 Implementation Essentials exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.
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The Oracle Utilities Customer Cloud Service 2019 Implementation Essentials syllabus is organized into 6 domains. The main areas include Measurements, VEE and IMD Processing (20%), Usage and Usage Subscriptions (15%), and Financials, Billing and Payments (15%). Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.
Oracle Utilities Customer Cloud Service 2019 Implementation Essentials Sample Questions:
Which entity defines the type of collection process to start based on age of debt, amount of debt, and type ofcustomer?
- A. Collection Process Template
- B. Debt Class
- C. Collection Class Control
- D. Customer Class
- E. Collection Class
Correct Answer: B 🗳️
Your customer's initial measurement data (IMD) has been imported and can be viewed through the MeasuringComponent portal, but is not in the "Final" measurement status.
What can you assume that the IMD has passed?
- A. Critical Validation
- B. Critical Validation, High/Low Check Validation, and Sum Check Validation
- C. High/Low Check Validation
- D. Sum Check Validation
- E. Multiplier Check Validation
Correct Answer: E 🗳️
Which three statements are true in relation to a Payment Arrangement Request? (Choose three.)
- A. determines if the Payment Arrangement Request requires approval
- B. examines the Account's eligibility for Payment Arrangement
- C. ensures creation of either Pay Plan or Payment Arrangement
- D. calculates delinquent amount for Service Agreements eligible for Payment Arrangement
- E. creates the Payment Arrangement Service Agreement
Correct Answer: A,B,E 🗳️
How do you ensure that specific Validation, Editing, and Estimation (VEE) rules are applied to estimatedmeasurements?
- A. by adding the VEE Group as the Fallback VEE Group for the appropriate VEE role
- B. by adding the VEE Group to the Device Type
- C. by adding the estimation rules to the Manual Override VEE Group to the Measuring Component Type
- D. by adding the VEE Group to the Device Configuration Type
Correct Answer: C 🗳️
Your implementation requires an installation of two types of devices:
* Electric Smart Meter
* Gas Manual Meter
Which two Device Type attributes are required to identify these device types? (Choose two.)
- A. Service Type
- B. Serial Number
- C. Valid Measuring Component Types
- D. Manufacturer
- E. Device Business Object
Correct Answer: A,C 🗳️
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