3301 by Avaya Actual Free Exam Questions And Answers

Question 1

You are in the process of migrating an Avaya NHS Contact Center Multimedia (CCMM) 6 0 server to a new Avaya Aura Contact (enter (AACC) CCMM 6 server. The old server remains a large number of e m attachments, which you must ensure are made available on the new server.
What is the process for migrating the e-mail attachments to the new server?

A. While backing up the CCMM database, e-mail attachments are automatically included- The backup location must be a mapped network drive.

B. You must manually copy the e-mail attachments from the old server to the same location on the new server.

C. While bat king up the CCMM database, you may specify any location to back up e mail attachments. Supported backup destinations include mapped network drives, locally conned external hard drives, or internal disk storage.

D. While backing up the CCMM database, e mail attachments must be hacked up to the same location as the database. The backup location must be a mapped network drive.

Discussion 0

Correct Answer: A Vote an answer

Question 2

Which two Avaya Aura Contact Center (AACC) components are supported by the capacity Assessment Tool (CapTool)? (Choose two.)

A. Avaya Aura Agent Desktop

B. Security framework

C. Avaya Media Server

D. Contact Center Manager Administration

E. License Manager

Discussion 0

Correct Answer: D,E Vote an answer

Question 3

Where are current SIP messages logged by Contact Center Manager Server?

A. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0

B. C:\Avaya\logs\CCMS\SipMessages0

C. F:\Traces\Avaya\Logs\CCMS\SGM\SipMessagesO

D. D:\Avaya\Logs\CCMS\SGM\SipMessages0

Discussion 0

Correct Answer: A Vote an answer

Question 4

Real-time displays on a standalone Contract Center manager Administration (CCMA) are not being updated with data. You suspect that the CCMA server is not receiving real-time data from the Contact Center Server (CCMS).
Which tool on the CCMA server can he used to determine whether real time data is being received from CCMS?

A. mRcv.exe

B. RTR Monitor from the CCMA Configuration utility

C. mCast.exe

D. iceRTDTrace.exe

Discussion 0

Correct Answer: D Vote an answer

Question 5

While Investigating an Issue with an Avaya Aura Contact Center (AACC) Contact Center Manager (CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs?

A. D:\Avaya\l_ogs\CCMS_TFF 1.log

B. D:\Avaya\Logs\CCMS\TFE 1.log

C. D:\Avaya\Logs\CCMS\CCMS_TFE_1.log

D. D:\Avaya\Logs\CCMS_TFE_5.log

Discussion 0

Correct Answer: C Vote an answer

Question 6

You are planning a migration of an existing Avaya IMI-S Contact Center RIs.7.0 installation to Avaya Aura Contact Center (AACC) RIs.6.x. The Installation consists of standalone Contact Center Mai Server (CCMS), Contact Center Manager Administration (CCMA) and Communication Control Toolkit servers. You plan to migrate each server during a separate maintenance window.
In which order must you perform the server migrations?

A. Migrate the CCT server, then the CCMS server, then the CCMA server.

B. Migrate the CCMA server, then the CCMS server, then the CCT server.

C. Migrate the CCMA server, then the CCT server, then the CCMS server.

D. Migrate the CCMS server, then the CCT server, then the CCMA server.

Discussion 0

Correct Answer: B Vote an answer

Avaya Aura Contact Centre Maintenance & Troubleshooting - 3301 Exam Practice Test

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