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3COM 3M0-200 Sample Questions:

1. Which four are features of the NBX Auto Attendant (AA)? (Choose four.)

A) Can configure different AA based on time of day and day of week
B) AA message can be recorded via an NBX phone or be an imported .wav or an MPEG-2 file
C) Each AA can be configured when to time out and whether to hang up or forward the call
D) Only answers when no live attendant is available
E) Any NBX user can create an AA for their extension
F) Can answer with or without a live attendant
G) Supports up to 99 AA

2. How does the NBX administrator download the Event Log file for viewing?

A) Downloads / Event Log - choose file name and Download Logs button
B) Reports / System Data / Event Log - choose file name and Download Logs button
C) Reports / Event Log - Download Log button
D) Click on Download Logs button

3. What is the easiest way for the NBX system administrator to set up calling permissions and/or restrictions for a group of users?

A) Define a Class of Service (CoS), define a new group for the users and then assign the group to the new CoS
B) Define a User Configuration and then assign the Configuration to each user
C) Define a Type of Service (ToS) and then assign the ToS to each user
D) Define a Class of Service (CoS) and then assign the CoS to each user
E) Define a Type of Service (ToS), define a new group for the users and then assign the group to the new ToS

4. Which two types of devices are not supported by the NBX Analog Terminal Card or Analog Terminal Adapter? (Choose two.)

A) Standard telephone that requires a DTMF connection
B) External bell or pager
C) Cordless phone
D) FAX machine
E) Modem
F) Credit card reader

5. Which four are features/requirements of the NBX Desktop Call Assistant (DCA) application? (Choose four.)

A) Users can manage all their calls from a single on-screen computer interface, for example, call transfer, conferencing, call park
B) Provides personal inbound/outbound call logs with caller ID information
C) Requires one 3Com SKU and license per NBX system
D) Computer with NBXTSP software must have a physical connection to an NBX phone
E) Requires Microsoft Windows 2000 or Windows XP
F) Uses Microsoft's Telephone Applications Program Interface (TAPI) to manage calls
G) Supports point and click dialing to any phone in the user's directory

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