Avaya Aura Call Center Elite and Call Center Elite Multichannel Support - 7491X Exam Practice Test
A customer uses the quick installer to install the core applications for their Call Center Elite Multichannel system.
Which three core server applications require manual configuration during the installation process? (Choose three.)
Which three core server applications require manual configuration during the installation process? (Choose three.)
Correct Answer: A,B,C
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A customer is using Windows Server 2008 to run their Call Center Elite Multichannel server software.
Which requirement do they need to configure to install the server software?
Which requirement do they need to configure to install the server software?
Correct Answer: C
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A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Service Routing (BSR) to distribute calls to multiple centers.
Which command in the vector would invoke NCR when using BSR?
Which command in the vector would invoke NCR when using BSR?
Correct Answer: D
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If your software is not working, what is the best practice to determine how to fix the concern?
Correct Answer: A
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Which two vector variable types are strictly global in scope? (Choose two.)
Correct Answer: A,C
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Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura Call Center Elite Multichannel in a virtual environment?
Correct Answer: C
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A customer wants to archive their log files using the Ttrace Log2Zip application Which setting can they choose to archive their files?
Correct Answer: D
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