9L0-006 by Apple Actual Free Exam Questions And Answers

Question 1

Why do you need to take precautions when disposing of CRT displays? SELECT TWO

A. CRT displays contain hazardous materials.

B. CRT displays contain toxic gases.

C. CRT displays can implode if mishandled.

D. CRT displays present a fire hazard.

E. CRT displays present a radiation hazard.

Discussion 0

Correct Answer: A,C Vote an answer

Question 2

The best piece of information you can obtain to properly determine the correct AppleCare name for any Mac is ___.

A. the model number

B. the serial number

C. the MAC address

D. the EMC number

Discussion 0

Correct Answer: B Vote an answer

Question 3

The two primary goals of troubleshooting are _____ and _____. SELECT TWO

A. using as many parts as possible

B. running as many diagnostics as possible

C. repairing a product quickly

D. repairing a product cheaply

E. repairing a product properly

Discussion 0

Correct Answer: C,E Vote an answer

Question 4

Which THREE of the following items are appropriate to use for ESD prevention? SELECT
THREE

A. Wireless wrist strap

B. Grounded work mat

C. Metal work surface

D. CRT discharge tool

E. Static-shielding bags

F. Wrist strap and cord

Discussion 0

Correct Answer: B,E,F Vote an answer

Question 5

A customer asks about RAM speed requirements to upgrade his Mac.
What Apple resource should you refer this customer to?

A. Service manual

B. Downloads

C. Specifications

D. Discussions

Discussion 0

Correct Answer: C Vote an answer

Question 6

Which of the following is a valid precaution you should take when replacing a processor in a Mac Pro (8x)?

A. Leave the heat sinks removed for at least thirty minutes before replacing the processor.

B. Avoid touching the cables near the processor.

C. Remove both heat sinks before replacing either processor.

D. Avoid touching the silver coating on the underside of the heat sink and the top of the processor.

Discussion 0

Correct Answer: D Vote an answer

Question 7

The liquid cooling system inside a Power Mac G5 (Quad Late 2005) has failed, causing a coolant leak while the computer is on. According to Apple references, what should you do
FIRST?

A. Drain and refill the liquid cooling system.

B. Put the computer to sleep until the liquid dries.

C. Let the computer run overnight to evaporate any spilled liquid.

D. Use a patch kit to re-seal the leak.

E. Unplug the computer immediately.

Discussion 0

Correct Answer: E Vote an answer

Question 8

Which of the following can permanently damage an LCD display?

A. Turning brightness up too high.

B. Using a screen saver.

C. Not using a screen saver.

D. Rubbing the display.

Discussion 0

Correct Answer: D Vote an answer

Question 9

You are attempting to power a Mac mini (Mid 2007) with an 85 Watt power adapter. Will this work?

A. No

B. Yes

Discussion 0

Correct Answer: A Vote an answer

Question 10

When removing or replacing the heat sink or processor on the Mac Pro (8x), what is the maximum acceptable amount of time for the heat sink to be separated from the processor?

A. Five (5) minutes

B. Fifteen (15) minutes

C. Thirty (30) minutes

D. Sixty (60) minutes

Discussion 0

Correct Answer: B Vote an answer

Apple Macintosh Service - 9L0-006 Exam Practice Test

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