9L0-010 by Apple Actual Free Exam Questions And Answers

Question 1

Which THREE of the following are valid CRT safety rules? SELECT THREE

A. Connect the AC power cord.

B. Touch the computer's metal chassis.

C. Wear safety goggles

D. Don't work alone.

E. Remove any metal jewelry

F. Wear a grounded ESD wrist strap.

Discussion 0

Correct Answer: C,D,E Vote an answer

Question 2

A MacBook Pro (17-inch Mid-2010) powers on with no image on the built-in display. You connect an external display and restart the MacBook Pro, yet you still see no image on either display. Which of the following is most likely the cause of this symptom?

A. Dead battery

B. RAM not completely seated

C. Faulty optical drive

D. Not enough RAM

Discussion 0

Correct Answer: B Vote an answer

Question 3

According to Apple Technician Guides, what should be completed before performing any take-apart steps when replacing a part in any Apple product?

A. Disconnect and reconnect all internal cables.

B. Order all available service parts for the appropriate configuration of the product.

C. Lay the product on its side so it will not fall over.

D. Discharge the CRT and establish an ongoing ground.

E. Gather all necessary tools and perform all preliminary steps.

Discussion 0

Correct Answer: E Vote an answer

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Question 4

In the MacBook Air (11-inch, Mid 2012) which cable tab includes a 2D barcode of the display clamshell serial number?

A. LCDS

B. VDP

C. EDP

D. LVDS

Discussion 0

Correct Answer: C Vote an answer

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Question 5

Which THREE of the following components should you be very careful with, when working inside an Apple portable? SELECT THREE

A. Flyback transformer

B. Plastic tab

C. Ribbon cable

D. Anode aperture

E. Deflection coil

F. Small screw

Discussion 0

Correct Answer: B,C,F Vote an answer

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Question 6

Examine the exhibit.

What is this message?

A. Power-On Self-Test

B. Firmware Update

C. Kernel Panic

D. Software Update

Discussion 0

Correct Answer: C Vote an answer

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Question 7

Apple Service Toolkit uses ____ to check Macs with Mac Resource Inspector and other diagnostic utilities.

A. NetBoot

B. Apple Remote Desktop

C. Open Firmware

D. Target Disk Mode

Discussion 0

Correct Answer: A Vote an answer

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Question 8

The purpose of Apple's business conduct helpline is to _____.

A. raise a potential business conduct or ethics issue as it relates to Apple

B. ask technical support questions

C. report normal business operational details to Apple

D. report damaged service parts to Apple

Discussion 0

Correct Answer: A Vote an answer

Question 9

Which of the following is NOT a valid Bluetooth troubleshooting tip for Macs?

A. Update Bluetooth software on the Mac.

B. Make sure the Bluetooth peripheral is at least 20 meters away from the Mac.

C. Verify Bluetooth peripheral hardware batteries are charged.

D. Check for signal interference.

E. Make sure Bluetooth is turned on.

Discussion 0

Correct Answer: B Vote an answer

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Question 10

What precautions should be taken if a discharged CRT must remain exposed for any length of time?

A. You should reset the Power Manager Unit on the logic board.

B. You should establish an ongoing lead between the CRT anode and ground.

C. You should perform a full set of video adjustments on the CRT

D. You should remove the CRT from the computer or display assembly

Discussion 0

Correct Answer: B Vote an answer

Apple Macintosh Service Certification - 9L0-010 Exam Practice Test

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