Apple Mac Service Certification - 9L0-012 Exam Practice Test
Janine explains that WI-FI connectivity from her MacBook Pro is intermittent when she is at home. Which of the following questions would help you further evaluate this WI-FI issue?
Select two.
Select two.
Correct Answer: D,E
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Which two components inside an iMac are energized if the computer is plugged in, even when the computer is turned off? SELECT TWO.
Correct Answer: B,D
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Examine the image.
Why is it necessary to position the logic board of a MacBook Pro (13-inch, Mid 2012) as depicted?
Why is it necessary to position the logic board of a MacBook Pro (13-inch, Mid 2012) as depicted?
Correct Answer: A
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The iMac (Late 2012, Early 2013, and Late 2013) display panel is secured to the rear enclosure using adhesive strips. Which of the following tools should be used to cut these strips?
Correct Answer: A
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Which of the following Apple products have similar power supply designs to the iMac (2011 an earlier) and present a shock hazard when serviced? Select two.
Correct Answer: B,C
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Which of the following is a valid electrical safety precaution when working on a computer or display with exposed, potentially energized parts?
Correct Answer: B
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Examine the image.
What is this service fixture used for when repairing an iMac (Late 2012)?
What is this service fixture used for when repairing an iMac (Late 2012)?
Correct Answer: C
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You require additional information about a specific problem with a customer's Mac. Which one of the following resources is the Apple-recommended choice for researching the problem?
Correct Answer: C
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Which of the following Mac Pro (Late 2013) parts has a slot for flash storage?
Correct Answer: D
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William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and and the computer passed all tests when run using either Ethernet port. What question should you ask the customer next?
Correct Answer: D
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