OS X v10.8 Troubleshooting Exam: 9L0-064 Exam Premium File as PDF & Test Engine

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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Tony just opened the box of a brand new MacBook Air. He would like to create a new iCloud account for this Mac. How can he quickly accomplish this goal?

A) He can create a new OS X user, then launch Safari and go to iCloud .com to create an account.
B) He can create a new iCloud account during initial setup using the Create a Free Apple ID button.
C) He can create a new OS X user, then open System Preferences > User & Groups > Click on the Create Apple ID button.
D) He can only create a new iCloud account onIOSdevices, so he must create the account on an iPhone, iPad, or iPod touch.

2.
Examine the image above. Notice that the Wi-Fi status indicator is yellow. Complete the following statement about the status of the Wi-Fi service on this Mac. Wi-Fi service is __________.

A) Active but not connected
B) Active and connected
C) Inactive (hardware is missing)
D) Inactive (off)

3. Mark's MacBook Air displays a gray screen and will not complete startup. What should you try first to resolve this issue?

A) Reset PRAM/NVRAM
B) Single User
C) TargetDiskMode
D) Verbose mode

4. Debra has purchased a new MacBook Pro. She set the Mac up without transferring any of her personal data. A few days later she realized she needs the contents of her previous machine's Users folder. How can she easily obtain the data from the older Macbook Air?

A) The customer will have to purchase Migration Assistant at the Mac App Store.
B) Migration Assistant is stored in the Utilities folder and can be opened at any time.
C) Startup in OS X Recovery to open Migration Assistant.
D) The customer should startup from OS X Recovery, then erase the disk and reinstall OS X Mountain Lion to start over and transfer their data.

5.
Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

A) The memory is missing or not detected.
B) An incorrect build of OS X is installed on the hard disk or SSD.
C) Apple Hardware test is loading.
D) EFI failed to load.

Solutions: