Salesforce Certified Administrator - ADM-201 Exam Practice Test
The Cloud Kicks sales team has asked that two of the fields that appear on the Opportunity cards in Kanban view be changed to make the cards more meaningful. Which feature should a Platform Administrator access to make this change?
Correct Answer: D
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A sales team is having difficulty understanding which stage their opportunity is in and what the company sales process requires of them in that stage. Which feature should a Platform Administrator implement to help the sales team quickly determine where they are in the sales process and what is required of them?
Correct Answer: A
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Universal Containers wants to implement collaborative selling where multiple roles work together on customer accounts. Sales reps need full access to their assigned accounts, while customer support reps and sales engineers need access to opportunities and cases related to specific accounts they support. The sales manager wants to streamline the process by automatically adding the same team members to multiple accounts. Which feature should a Platform Administrator configure to meet this requirement?
Correct Answer: A
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A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce?
Correct Answer: A
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A Platform Administrator at Ursa Major Solar wants to add prepopulated subjects for Tasks and Events.
Tasks should have the subjects " Schedule Site Visit " and " Send Contract " , while Events should have the subjects " Site Visit " and " Ride Along " . What should the administrator configure to achieve this requirement?
Tasks should have the subjects " Schedule Site Visit " and " Send Contract " , while Events should have the subjects " Site Visit " and " Ride Along " . What should the administrator configure to achieve this requirement?
Correct Answer: A
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Northern Trail Outfitters (NTO) wants to ensure new Contacts are validated before they can be saved. If a user selects that the LeadSource picklist value is Other, NTO also wants to populate a custom text field called Source__c. Which validation rule should a Platform Administrator configure to meet this requirement?
Correct Answer: A
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When Agentforce performs its grounding check, it examines source information, the topic instructions, and scope. Which additional information does the agent look for during its grounding check? 39
Correct Answer: A
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A Platform Administrator wants to limit the kinds of reports their users can create. Which tool should the administrator use?
Correct Answer: D
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Universal Containers (UC) has a private sharing model for Opportunities and uses Opportunity teams. Criteria- based sharing rules are not used. A sales rep at UC leaves the company, and their user record is deactivated.
The rep is later rehired in the same role. A Platform Administrator activates the old user record. The user is added to the same default Opportunity teams but is no longer able to see the same records the user worked on before leaving the company. What is the likely cause?
The rep is later rehired in the same role. A Platform Administrator activates the old user record. The user is added to the same default Opportunity teams but is no longer able to see the same records the user worked on before leaving the company. What is the likely cause?
Correct Answer: C
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A Platform Administrator at Ursa Major Solar has been asked to change the Work Item and Project custom object relationship from a master-detail to a lookup. Which scenario prevents the administrator from fulfilling this requirement?
Correct Answer: C
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Ursa Major Solar wants to see collaboration and updates across various Chatter groups, records, and announcements from the CEO in a single place. What should a Platform Administrator configure to achieve this?
Correct Answer: D
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Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should a Platform Administrator ensure that the emails are sent to the correct queue?
Correct Answer: C
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Cloud Kicks needs to be able to show different picklist values for sales and marketing users. Which two options meet this requirement?
Correct Answer: A,D
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