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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Select three.)

A) Receptionist
B) Power User
C) Basic User
D) Remote Worker
E) Teleworker
F) Office Worker

2. When creating a Short Code to connect to a Voicemail Pro start point, which Short Code feature should you use to ensure correct execution?

A) Voicemail Off
B) Voicemail On
C) Voicemail Call
D) Voicemail Node

3. A customer wants to synchronize the time and date of their IP Office with a local server. In the System menu/Time Config Source, which of the following options would you select?

A) SNTP
B) Network Time Protocol
C) Voicemail Pro/Manager
D) Local
E) Simple Network Time Protocol

4. Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?

A) System Status Application
B) Manager Application
C) Web Manager Application
D) Monitor Application

5. If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

A) System Monitor with ISDN L3 filter options enabled
B) Debug View with default filters
C) SSA Snapshot
D) Debug Manager on DTE port

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