SAP Certified Support Associate - Incident Management with SAP BusinessObjects: C-BOSUP-90 Exam Premium File as PDF & Test Engine

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SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

1. Where is collected data processed to generate a report when using SAP EarlyWatch Alert?

A) In SAP Solution Manager
B) In SAP Support office by support consultants
C) In the SAP Service Marketplace
D) In the Data Collectors on satellite systems

2. Which of the following incidents will lead to a message being qualified as Very High?

A) An issue leading to business critical work that cannot be performed
B) An important request for information related to a future release or patch
C) A missing product functionality required by the customer
D) A product customization requested through support

3. Which scenarios will be addressed by SAP Solution Manager in Life Cycle Management? (Choose two)

A) Automatic Deployment
B) Best practices for embedding third-party software
C) Hardware Management
D) Discovery of corrective software packages

4. What should be done if an SAP EarlyWatch Alert report has a red rating? (Choose two)

A) Support will come on site to apply the recommendation.
B) The customer should implement the recommendation within the report.
C) When notified, the partner support organization should contact the customer.
D) Nothing, the recommendation will be implemented automatically.

5. What are key components of SAP Enterprise Support offering? (Choose two)

A) Mission Critical Support
B) Implementation Roadmap
C) Global Support Backbone
D) Extended Product Support

Solutions: