Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
Certification Provider: SAP
Corresponding Certification: SAP Application Associate
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SAP Certified Support Associate - Incident Management with SAP BusinessObjects: C-BOSUP-90 Exam Premium File as PDF & Test Engine
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SAP C-BOSUP-90 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Support Associate - Incident Management with SAP BusinessObjects |
| Exam Number: | C-BOSUP-90 |
| Real Exam Qty: | 80 |
| Related Certifications: | SAP Certified Application Associate - SAP BusinessObjects Platform |
| Exam Price: | $520–$670 USD (varies by region) |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | 12 months (requires annual renewal) |
| Exam Format: | Multiple Response, Multiple Choice |
| Available Languages: | English |
| Passing Score: | 60% |
| Recommended Training: | SAP BusinessObjects Support Fundamentals SAP Solution Manager Incident Management |
| Exam Registration: | SAP Certification Hub SAP Training & Certification Shop |
| Sample Questions: | SAP C-BOSUP-90 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub or onsite at authorized SAP testing centers |
| Pre Condition: | No mandatory prerequisites; recommended 3–6 months hands-on experience with SAP BusinessObjects and incident management processes |
| Official Syllabus URL: | https://training.sap.com/certification/c-bosup-90-sap-certified-support-associate-incident-management-with-sap-businessobjects |
SAP C-BOSUP-90 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Solution Manager Service Desk | 25% | - Message escalation and forwarding - CRM_DNO_MONITOR and INCMAN transactions - Incident Management Work Center |
| Topic 2: Incident Management Fundamentals | 20% | - SLA definitions and priority levels - Message lifecycle and status handling - ITIL & SAP support processes |
| Topic 3: SAP BusinessObjects Architecture & Components | 20% | - Adaptive Processing Server, Web Application Container - BI Platform architecture - Central Management Server (CMS), Input/Output File Repository |
| Topic 4: Support Best Practices & Escalation | 15% | - Communication with customers and SAP support - Reproducing and documenting issues - Root cause analysis and resolution tracking |
| Topic 5: Troubleshooting & Support Tools | 20% | - Remote support and diagnostics tools - Log files analysis and interpretation - SAP Notes and knowledge base search |
Your SAP Certified Support Associate - Incident Management with SAP BusinessObjects Questions, Answered
The C-BOSUP-90 exam, officially titled SAP Certified Support Associate - Incident Management with SAP BusinessObjects, is the qualifying test for the SAP Certified Support Associate - Incident Management with SAP BusinessObjects certification from SAP, a credential at the Associate level. Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as SAP Certified Application Associate - SAP BusinessObjects Platform.
The SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam gives you 180 minutes to work through 80 questions. That is a steady pace with little room for second-guessing, so train yourself to read each question once, flag the difficult ones, and keep moving. Before exam day, sit at least two full timed sessions in the Fast2test test engine — when the clock feels familiar, it stops being a threat.
You need 60% to pass, and the official registration fee is $520–$670 USD (varies by region). Fall short and you pay that fee in full again for every retake, which makes solid preparation the cheaper option by far. Work through the Fast2test practice questions until you score comfortably above the passing mark, then book your seat.
No mandatory prerequisites; recommended 3–6 months hands-on experience with SAP BusinessObjects and incident management processes Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page: SAP C-BOSUP-90 exam overview.
You can book your C-BOSUP-90 exam through any of these official registration channels:
The exam is delivered as Online proctored via SAP Certification Hub or onsite at authorized SAP testing centers, so you can pick the option that fits your schedule when you book.
SAP recommends the following training for SAP Certified Support Associate - Incident Management with SAP BusinessObjects candidates:
Pair that training with the 80 practice questions from Fast2test and you can check your readiness topic by topic before exam day.
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The SAP Certified Support Associate - Incident Management with SAP BusinessObjects syllabus is organized into 5 domains. The main areas include Troubleshooting & Support Tools (20%), Incident Management Fundamentals (20%), and SAP BusinessObjects Architecture & Components (20%). Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.
SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:
Where is collected data processed to generate a report when using SAP EarlyWatch Alert?
- A. In SAP Solution Manager
- B. In SAP Support office by support consultants
- C. In the SAP Service Marketplace
- D. In the Data Collectors on satellite systems
Correct Answer: A 🗳️
Which of the following incidents will lead to a message being qualified as Very High?
- A. An issue leading to business critical work that cannot be performed
- B. An important request for information related to a future release or patch
- C. A missing product functionality required by the customer
- D. A product customization requested through support
Correct Answer: A 🗳️
Which scenarios will be addressed by SAP Solution Manager in Life Cycle Management? (Choose two)
- A. Automatic Deployment
- B. Best practices for embedding third-party software
- C. Hardware Management
- D. Discovery of corrective software packages
Correct Answer: A,D 🗳️
What should be done if an SAP EarlyWatch Alert report has a red rating? (Choose two)
- A. Support will come on site to apply the recommendation.
- B. The customer should implement the recommendation within the report.
- C. When notified, the partner support organization should contact the customer.
- D. Nothing, the recommendation will be implemented automatically.
Correct Answer: B,C 🗳️
What are key components of SAP Enterprise Support offering? (Choose two)
- A. Mission Critical Support
- B. Implementation Roadmap
- C. Global Support Backbone
- D. Extended Product Support
Correct Answer: A,C 🗳️
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