C-C4H225-11 by SAP Actual Free Exam Questions And Answers

Question 1

How are List-unsubscribes generated?

A. A recipient opts out by using the Unsubscribe link in the email header.

B. A recipient opts out by using the Unsubscribe link in the email footer.

C. A recipient changes his or her newsletter information in the account profile.

D. A recipient opts out by using the List-unsubscribe button at the top of the email client.

Discussion 0

Correct Answer: D Vote an answer

Question 2

You want to import sales data into Smart Insight on a regular basis. What is the recommended frequency?

A. Hourly

B. Weekly

C. Daily

D. Real-time

Discussion 0

Correct Answer: C Vote an answer

Question 3

You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?

A. Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.

B. Use the same identifier across all channels.

C. Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.

D. Use full name and email address as the unique identifier.

Discussion 0

Correct Answer: B Vote an answer

Question 4

Your current loyalty plan is for the US only. The currency is: point. A new loyalty campaign is being planned by your marketing team and they want end users to collect stars in this campaign. Which of the following statements apply? Note: There are 2 correct answers to this question.

A. You can set multiple currencies in one account.

B. You can only use points if your loyalty plan is based on points.

C. You can set multiple currency handling under Loyalty Management > Account settings.

D. You cannot use plural in the name of the currency.

Discussion 0

Correct Answer: A,B Vote an answer

Question 5

You want to create a trigger in order to send a password reset email. Which data management option do you need?

A. External Event

B. Predict Data Sources

C. Field Editor

D. Form Settings > Opt-in invitations and settings

Discussion 0

Correct Answer: A Vote an answer

Question 6

What do you use to personalize the First Name field with fallback text if the field is empty? Note: There are 2 correct answers to this question.

A. Personalization token

B. Emarsys Scripting Language

C. Link Editor

D. Manage optional content

Discussion 0

Correct Answer: A,B Vote an answer

Question 7

What is the Yahoo complaint feedback loop?

A. It is a tool that enables bounces to be automatically recorded in your account as suppressions.

B. It is a tool that enables complaints to be automatically recorded in your account as hard bounces.

C. It is a tool that enables complaints to be automatically recorded in your account as unsubscribes.

D. It is a tool that enables hard bounces to be automatically recorded in your account as invalid contacts.

Discussion 0

Correct Answer: C Vote an answer

Question 8

Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?

A. Web Extend event

B. Mobile event

C. Product catalog update

D. Wishlist event

Discussion 0

Correct Answer: A Vote an answer

Question 9

You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct answers to this question.

A. Use date of birth.

B. Use an external ID.

C. Use email address.

D. Use first name and last name.

E. Use an SAP Emarsys Customer Engagement internal ID.

Discussion 0

Correct Answer: B,C,E Vote an answer

SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation - C-C4H225-11 Exam Practice Test

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