SAP Certified Application Associate - Solution Architect for Customer Experience - C-C4HCX-24 Exam Practice Test

A. Tactics are pre-built automation programs to achieve a specific goal.

B. Tactics are KPis available in Smart Insight dashboards.

C. Tactics are spend management marketing plans.

D. Tactics are program execution results.

A. Integration with SAP ERP and SAP S/4HANA

B. Sales assistant

C. External pricing

D. Intelligent scoring

A. Installation point

B. Registered product

C. Service level agreement

D. Functional location

E. Warranties

A. Lead management

B. Talent management

C. Supplier contract management

D. Campaign management

E. Customer consent management

A. Data consolidation

B. Data quality management

C. Central data governance

D. Data distribution

A. Preference center

B. Consent statements

C. Data flow

D. Consent vault

A. Adaptation objects, business roles, key user extension fields, customer master data, workflow rules

B. Adaptation objects, routing rules, key user extension fields, organizational structure, workflow rules

C. Adaptation objects, business roles, key user extension fields, surveys, workflow rules

D. Adaptation objects, configuration, key user extension fields, communication arrangements, workflow rules

A. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.

B. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey

C. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.

D. It enables meeting scheduling and opportunity design to increase sales revenues

E. It enables planning and execution of personalized campaigns through various channels like e-mail, SMS, or mobile channels for push notification

A. Product availability check

B. Warranty determination

C. Cross-selling products

D. Credit status

E. Free goods determination