CIS-HAM by ServiceNow Actual Free Exam Questions And Answers

Question 1

What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?

A. No migration is required

B. alm_asset

C. alm_hardware

D. cmdb_model_category

Discussion 0

Correct Answer: A Vote an answer

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Question 2

Which of these automatic restocking actions are available in baseline? (Choose two.)

A. Create a transfer order to restock from another stockroom

B. Create a transfer order to restock from a vendor

C. Create a task assigned to the stock room manage to create a purchase order

D. Create a new asset from any returned inventory

E. Create a task assigned to stock room manager to contact procurement manager

Discussion 0

Correct Answer: A,C Vote an answer

Question 3

Configuration items (CIs) track what type of information? (Choose two.)

A. Contractual

B. Operational

C. Relationship

D. Financial

E. Lifecycle

Discussion 0

Correct Answer: B,E Vote an answer

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Question 4

What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

A. Asset-CI Task Action

B. Asset Action

C. Asset and CI Action

D. Asset Task Action

Discussion 0

Correct Answer: B Vote an answer

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Question 5

Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks that are triggered in the application?

A. Procedures

B. Flows

C. Actions

D. Processes

E. Scripts

Discussion 0

Correct Answer: B Vote an answer

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Question 6

When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)

A. Something on your model form may be badly formatted

B. You have opted out of the Content Service

C. The content has not been downloaded from the Content Service

D. The content is not available from the Content Service

E. Your model form contains a good Model number, but a bad model Name

Discussion 0

Correct Answer: A,C,D Vote an answer

Question 7

Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?

A. Mobile ITAM App

B. Mobile Asset App

C. Mobile Agent App

D. Mobile App

Discussion 0

Correct Answer: A Vote an answer

Question 8

An asset record tracks which data that is NOT part of configuration management? (Choose three.)

A. Financial data

B. Contractual data

C. Logical data

D. Operational data

E. Lifecycle data

Discussion 0

Correct Answer: A,B,E Vote an answer

Question 9

Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager procures two more of the same model keyboards for $360 and adds them to Stockroom C. When one of these keyboards is consumed, what is the value of the consumed Bluetooth keyboard?

A. $180

B. $63

C. $110

D. $90

Discussion 0

Correct Answer: C Vote an answer

Question 10

Which are assets? (Choose 3 answers)

A. Software distributions

B. Network cables

C. Facilities

D. Software entitlement licenses

E. Servers

Discussion 0

Correct Answer: B,C,E Vote an answer

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Question 11

By default, what Quick links are available on the Hardware asset overview view? (Choose three.)

A. Asset count by model category

B. Assets eligible for refresh by model category

C. Asset requests

D. Transfer orders

E. Asset count by lifecycle state

F. Model normalization

Discussion 0

Correct Answer: A,C,D Vote an answer

Question 12

Which view within the Hardware Asset Management Workspace enables Asset Managers to work on features such as RMA request lines, asset audits, disposal orders, and stock orders?

A. Asset estate

B. Inventory

C. Model management

D. Asset operations

Discussion 0

Correct Answer: D Vote an answer

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Question 13

What is included in the total cost of ownership? (Choose two.)

A. Operational expense

B. Delivery cost

C. Depreciation expense

D. Original cost

Discussion 0

Correct Answer: A,D Vote an answer

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Question 14

What does the depreciation effective date hold imply on the depreciation tab?

A. Depreciation quantity

B. Residual date

C. Residual value

D. Depreciated amount

E. Salvage value

Discussion 0

Correct Answer: C Vote an answer

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ServiceNow Certified Implementation Specialist - Hardware Asset Management - CIS-HAM Exam Practice Test

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