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Failing CPCM-001 means paying the full registration fee a second time, and that is an expensive way to learn. Prepare with 0 GAQM Certified Problem and Change Manager (CPCM) practice questions from Fast2test and give yourself the best chance of passing on your first attempt.
GAQM CPCM-001 Exam Overview:
| Certification Vendor: | GAQM (Global Association for Quality Management) |
|---|---|
| Exam Name: | Certified Problem and Change Manager (CPCM) Exam |
| Exam Number: | CPCM-001 |
| Exam Price: | 150 USD (voucher); 210 USD (premium package) |
| Available Languages: | English |
| Passing Score: | 70% (28 out of 40) |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | Lifetime |
| Exam Format: | AI-proctored online, Multiple Choice Questions |
| Exam Duration: | 60 minutes |
| Recommended Training: | GAQM CPCM Official E-Course |
| Exam Registration: | GAQM Official Registration |
| Exam Way: | Online AI-proctored; can be taken anytime within 8 months of voucher activation |
| Pre Condition: | No formal prerequisites; completion of GAQM e-course recommended but not mandatory |
| Official Syllabus URL: | https://gaqm.org/certifications/change_management/cpcm |
GAQM CPCM-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Problem Management | - Problem-solving methodologies and models - Solution selection, planning and implementation - SWOT analysis and decision-making - Root Cause Analysis (RCA) techniques - Core concepts and definitions |
| Topic 2: ITSM & Operational Integration | - Documentation, logging and reporting - Alignment with IT Service Management best practices - Relationship between incident, problem and change processes |
| Topic 3: Change Management Fundamentals | - Change lifecycle and framework - Risk assessment and impact analysis - Change models: Bridges, Conner, Janssen - Human reaction and resistance to change - Definition and types of change |
| Topic 4: Change Implementation & Governance | - Post-implementation review and continuous improvement - Strategy development and planning - Identifying needs, benefits and vision - Stakeholder communication and engagement - Change approval and authorization |
GAQM Certified Problem and Change Manager (CPCM) Exam FAQs and Straight Answers
The CPCM-001 exam, officially titled Certified Problem and Change Manager (CPCM), is the qualifying test for the Certified Problem and Change Manager (CPCM) certification from GAQM (Global Association for Quality Management), a credential at the Professional level. Passing it proves you have the skills employers look for in certified professionals.
The GAQM Certified Problem and Change Manager (CPCM) exam gives you 60 minutes to work through 40 questions. That is a steady pace with little room for second-guessing, so train yourself to read each question once, flag the difficult ones, and keep moving. Before exam day, sit at least two full timed sessions in the Fast2test test engine — when the clock feels familiar, it stops being a threat.
You need 70% (28 out of 40) to pass, and the official registration fee is 150 USD (voucher); 210 USD (premium package). Fall short and you pay that fee in full again for every retake, which makes solid preparation the cheaper option by far. Work through the Fast2test practice questions until you score comfortably above the passing mark, then book your seat.
No formal prerequisites; completion of GAQM e-course recommended but not mandatory Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page: GAQM (Global Association for Quality Management) CPCM-001 exam overview.
You can book your CPCM-001 exam through any of these official registration channels:
The exam is delivered as Online AI-proctored; can be taken anytime within 8 months of voucher activation, so you can pick the option that fits your schedule when you book.
GAQM (Global Association for Quality Management) recommends the following training for GAQM Certified Problem and Change Manager (CPCM) candidates:
Pair that training with the 0 practice questions from Fast2test and you can check your readiness topic by topic before exam day.
Yes. Fast2test offers a free PDF demo for the GAQM Certified Problem and Change Manager (CPCM) exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.
Your purchase is protected by a 100% money-back guarantee. If you sit the corresponding CPCM-001 exam within 60 days of buying and do not pass, send us a scan of your exam enrollment slip together with your official Score Report (PDF) within 2 days of the exam date — the candidate name must match the payer's name — and we will process your full refund within 7 days. Please note that exams taken within 3 days of purchase, materials downloaded without ever sitting the exam, free products, and expired orders are not covered. If you would rather not have a refund, you can exchange your order for two exam products of equal value, free of charge, and keep the update service on your original purchase.
Delivery is instant: your files are emailed to you within one minute of payment and can also be downloaded directly, with no limit on the number of computers you install them on. If nothing has arrived within 2 hours, contact our customer service team and we will sort it out.
The GAQM Certified Problem and Change Manager (CPCM) syllabus is organized into 4 domains. The main areas include Change Implementation & Governance, ITSM & Operational Integration, and Change Management Fundamentals. Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.
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