ATD The Certified Professional in Talent Development - CPTD Exam Practice Test
In the development of a knowledge management system (KMS), which is the best action for a talent development professional to take in order to avoid the pitfall of employees hoarding knowledge or being unwilling to share it?
Correct Answer: C
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A talent development (TD) professional works at a small Internet-based company. The TD professional is tasked with training a group of customer service representatives to process refunds in a new software application.
Which component(s) should the TD professional include in the training plan?
Step 2
The TD professional is creating the training plan for the new software and wants to develop the learners ' troubleshooting skills by incorporating unexpected complexities that staff might encounter.
Which action(s) should the TD professional take?
Which component(s) should the TD professional include in the training plan?
Step 2
The TD professional is creating the training plan for the new software and wants to develop the learners ' troubleshooting skills by incorporating unexpected complexities that staff might encounter.
Which action(s) should the TD professional take?
Correct Answer: A,B
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In preparing the training budget request for the upcoming year, a talent development (TD) professional also prepared an organizational action plan for the training function. To ensure approval from the senior leadership for the training budget and action plan, which element should the TD professional include?
Correct Answer: D
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Which is the most effective way for a facilitator to incorporate adult learners ' previous experience?
Correct Answer: D
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A talent development professional is planning a company-wide volunteer day event. One of the risk factors identified is the possibility that too few volunteers will participate. What are the two primary considerations in evaluating this risk?
Correct Answer: B
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According to Mager, what are the three components of a learning objective?
Correct Answer: C
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A talent development (TD) professional facilitates a three-week training course for all of a company ' s new hires. Company onboarding guidelines state that new hires must pass the course final exam with a score of
80% or higher in order to continue in the job, but the guidelines also provide for some discretion on the part of the hiring manager.
Participant A fails the final exam with a score of 78%. Participant A was frequently late to training, did not readily participate, and fell asleep twice during the course.
Participant B fails the final exam with a score of 60%. Participant B arrived early every day during training to request additional help, actively participated in group activities, took copious notes, and got along with everyone in the course.
What should the TD professional do?
80% or higher in order to continue in the job, but the guidelines also provide for some discretion on the part of the hiring manager.
Participant A fails the final exam with a score of 78%. Participant A was frequently late to training, did not readily participate, and fell asleep twice during the course.
Participant B fails the final exam with a score of 60%. Participant B arrived early every day during training to request additional help, actively participated in group activities, took copious notes, and got along with everyone in the course.
What should the TD professional do?
Correct Answer: B,E
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Which level of Kirkpatrick ' s model should a talent development professional use to measure the impact of learning during and after a training course?
Correct Answer: A
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An organization with offices in four countries must comply with a new policy within three months, and a talent development professional is tasked with creating training for the new policy. There is no additional budget for this training. Which is the best option for training employees?
Correct Answer: B
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Which metric would show the most alignment with senior management and organizational goals?
Correct Answer: D
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A subject matter expert (SME) delivers a practice training session. Which activity provides the best example of a talent development professional mentoring the SME?
Correct Answer: A
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Which is the best approach to select the ideal modality for delivering a learning solution?
Correct Answer: D
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A talent development (TD) professional has been asked to implement a knowledge management strategy.
Which is the best first step for the TD professional to take?
Which is the best first step for the TD professional to take?
Correct Answer: A
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Which is the best quality improvement tool for a team that is ready to design a flowchart for a new product release?
Correct Answer: C
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