CSA by ServiceNow Actual Free Exam Questions And Answers

Question 1

What types of entities can receive task assignments, in ServiceNow?
Choose 2 answers

A. Teams.

B. Users

C. Departments

D. Groups

Discussion 0

Correct Answer: B,D Vote an answer

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Question 2

After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

A. Use System Administration > Normal Security module

B. Select Normal role

C. Log out and back in

D. End impersonation

E. Select Global Update Set

Discussion 0

Correct Answer: C Vote an answer

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Question 3

'Your customer has a Human Resources knowledge base, which is only accessible to members of the Human Resources department. A new procedure regarding employee quarterly reviews needs to be published to the quarterly review category of the HR knowledge base, but should only be visible for HR managers. How would you meet this requirement?

A. Add User Criteria for HR Manager Group on the Category's Can Read list

B. Add User Criteria for HR Manager Group on the Can Read list of the article

C. On the Knowledge Article, add an Access Control for HR Manager Group on the Can Read list, then publish article to any category.

D. On the Knowledge Base, add User Criteria with a Manager Can Read script to the Can Read list, publish article to any category

Discussion 0

Correct Answer: B Vote an answer

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Question 4

Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?

A. GlideUser and GlideRecord

B. GlideSystem and GlideRecord

C. GlideSystem and current

D. GlideRecord and current

Discussion 0

Correct Answer: B Vote an answer

Question 5

When does the Submit button appear on a form?

A. When saving an old record

B. When creating a new record

C. When updating an existing record

D. When changing the reference field in an existing record

Discussion 0

Correct Answer: B Vote an answer

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Question 6

What actions art taken to filter a long list of records to show only those which have "email" Short Description?

A. ClickList Magnifier to expand column search, on Short Description type ' email, dick enter

B. On Search box. select text, type email, click enter

C. ClickList Magnifier to expand column search, on Short Description, type email, click enter

D. ClickList Magnifier to expand column search. on Short Description type %email. click enter

Discussion 0

Correct Answer: C Vote an answer

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Question 7

An application called My App has a table. MyAppTable, with this Application Access configuration:
Accessible from: All application scopes Can read: Selected Can delete: Not selected Allow configuration:
Selected
Which of the following is true based on this configuration?

A. An application developer working in another privately scoped application can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table

B. Any Application developer can write a Business Rule which successfully deletes all records from the MyAppTable

C. An application developer working in the My App scope can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table

D. No Business Rule can be written which successfully deletes all records from the MyAppTable table

Discussion 0

Correct Answer: B Vote an answer

Question 8

Which of the following is used to initiate a flow?

A. A spoke

B. A Trigger

C. Core Action

D. An Event

Discussion 0

Correct Answer: B Vote an answer

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Question 9

You have heard about a new application released by SericeNow, You want to try it out, to-see if it might be useful for your company ' s ServiceNow implementation. What would be the best way to get hands-on experience with the new application?

A. Activate the application plug in, on your company ' s production instance.

B. Activate the application plug in, on your personal dev instance.

C. Search the wiki for the sales demo request form,

D. Check the latest release notes at docs.servicenow.com.

Discussion 0

Correct Answer: B Vote an answer

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Question 10

When importing spreadsheet data into ServiceNow, what is the first step in the process?

A. Select Import Set

B. Define Data Source

C. Create Import Set

D. Run Data Scrubber

E. Set Coalesce

Discussion 0

Correct Answer: A Vote an answer

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Question 11

Which field on every record contains a unique identifier for that record?

A. sys_id

B. sys_number_id

C. sys_numbera

D. sc_req_item

Discussion 0

Correct Answer: A Vote an answer

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Question 12

Tables are made up of which of the following?

A. records

B. fields

C. lists

D. forms.

Discussion 0

Correct Answer: A,B Vote an answer

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Question 13

What is the difference between UI Policy and UI Action?

A. UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.

B. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.

Discussion 0

Correct Answer: B Vote an answer

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ServiceNow Certified System Administrator - CSA Exam Practice Test

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