C_TCRM20_71 by SAP Actual Free Exam Questions And Answers

Question 1

What is the common way to define multiple organizational structures in SAP CRM?

A. Define multiple organizational structures using a matrix within the organizational model.

B. Use SAP GUI.

C. Integrate organizational structures for sales, service, and marketing in one organizational model.

D. Maintain organizational structures in SAP ERP and replicated them to SAP CRM.

Discussion 0

Correct Answer: C Vote an answer

Question 2

You have to configure the replication of business objects from SAP ERP to SAP CRM.
Which of the following are relevant process steps?(Choose two)

A. Monitor downloads via the download monitor.

B. Define the block size for adapter objects.

C. Activate the replication and realignment queue.

D. Assign BDocs in the administration console.

Discussion 0

Correct Answer: A,B Vote an answer

Question 3

Account classification can be used to classify your accounts according to any criteria you choose.
Which of the following statements is correct?

A. Account classification allows the assignment of several classification attributes to one account.

B. Account classification influences the header fields that are displayed within an account.

C. Classification categories are fixed and cannot be enhanced.

D. You can assign any number of criteria and attributes to each classification category.

Discussion 0

Correct Answer: A Vote an answer

Question 4

For what purpose would you use account hierarchies?(Choose two)

A. Account classification

B. Contract management

C. Reporting

D. Pricing

Discussion 0

Correct Answer: C,D Vote an answer

Question 5

Which of the following are possible influencing factors used in Customizing for item category determination?(Choose three)

A. Org. data profile

B. Item category usage

C. Transaction type

D. Customer/material info record

E. Item category group

Discussion 0

Correct Answer: B,C,E Vote an answer

Question 6

A business scenario requires you to create a new customer-specific transaction type for quotations.
Which of the following are possible subsequent tasks after you create this transaction type?(Choose two)

A. Maintain copying control.

B. Maintain item category determination.

C. Maintain a business context profile.

D. Maintain a dispatching rule policy.

Discussion 0

Correct Answer: A,B Vote an answer

Question 7

Which of the following is used to model complex objects for your customers within SAP CRM Service?

A. Product components

B. Package quotation

C. Warranties

D. Installed base management

Discussion 0

Correct Answer: D Vote an answer

Question 8

What can you do in the SAP CRM Web Channel?(Choose two)

A. Configure products using the Internet pricing and configurator (IPC).

B. Create orders with reference to a marketing campaign.

C. Create billing plans.

D. Create opportunities.

Discussion 0

Correct Answer: A,B Vote an answer

Question 9

You have decided to utilize the product master concepts to capture some new characteristics by using a new product hierarchy.
Which of the following are steps to enhance a product master in SAP CRM with new fields?(Choose three)

A. Assign a set type to a product category.

B. Assign a product category to a product master.

C. Assign a new product type to a set type.

D. Create new attributes and a set type.

E. Maintain a product catalogue with a list of characteristics.

Discussion 0

Correct Answer: A,B,D Vote an answer

Question 10

Which Customizing object is not freely definable in partner determination?

A. Partner function category

B. Access sequence

C. Partner function

D. Partner determination procedure

Discussion 0

Correct Answer: A Vote an answer

SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 - C_TCRM20_71 Exam Practice Test

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