GCP-GC-IMP by Genesys Actual Free Exam Questions And Answers

Genesys Cloud Certified Professional - Implementation - GCP-GC-IMP Exam Practice Test

Question 1

What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A. Android

B. IOS

C. Windows 10 mobile

D. Blackberry OS

E. EOS

Discussion 0

Correct Answer: A,B Vote an answer

Question 2

Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

A. Genesys Cloud 3

B. Genesys Cloud 1

C. Genesys Cloud 4

D. Genesys Cloud 2

Discussion 0

Correct Answer: A Vote an answer

Question 3

When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

A. No

B. Yes

Discussion 0

Correct Answer: B Vote an answer

Question 4

How many types of groups are there by default?

A. 2

B. 4

C. 5

D. 3

Discussion 0

Correct Answer: A Vote an answer

Question 5

To assign extensions to users, you must first

A. Assign the extension to the user's phone.

B. Buy the extension number from the carrier.

C. Create a pool of extensions.

D. Add the extension to the dial plan.

Discussion 0

Correct Answer: C Vote an answer

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