Exam Name: Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management
Certification Provider: IBM
Corresponding Certification: IBM Certified BPM Program Manager
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IBM A2180-188 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Services | - Service implementation
|
| Topic 2: WebSphere Lombardi Edition Architecture | - System components and architecture overview
|
| Topic 3: Process Design and Implementation | - Business Process Definition (BPD) modeling
|
| Topic 4: Administration and Monitoring | - Monitoring and performance
|
| Topic 5: Business Process Management Fundamentals | - BPM concepts and lifecycle
|
IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?
- A. BPM Architect
- B. BPM Analyst
- C. BPM Administrator
- D. BPM Developer
Correct Answer: B 🗳️
A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.
What should the program manager advise the client?
- A. Immediately pursue projects in the B quadrant because of their high value.
- B. Consider appetite for BPM as a third axis in this analysis.
- C. Remove projects in C quadrant from the inventory because of high complexity and low value.
- D. Redo the business value analysis to ensure customer satisfaction was included.
Correct Answer: B 🗳️
A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?
- A. Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
- B. Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
- C. Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.
- D. Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
Correct Answer: C 🗳️
What are the three interfaces provided by the Process Designer?
- A. Designer, Optimizer, Inspector
- B. Designer, Optimizer, Coach Designer
- C. Process Portal, Optimizer, Coach Designer
- D. Process Portal, Optimizer, Inspector
Correct Answer: A 🗳️
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