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IBM Sametime Fundamentals Exam Certification Details:

Passing Score67%
Exam CodeC2040-414
Exam NameIBM Certified Associate - Sametime 9.0
Duration90 mins
Schedule ExamPearson VUE
Sample QuestionsIBM Sametime Fundamentals Sample Questions
Books / TrainingIBM Sametime Product Page
Administering IBM Sametime 9.0 Documentation
Exam Price$200 (USD)
Number of Questions61

IBM C2040-414 Exam Syllabus Topics:

TopicDetails
Integration with other Products-Understand IBM Notes integration
-Understand IBM Connections integration
-Understand IBM WebSphere Portal integration
-Understand IBM Sametime Plug-ins
-Understand IBM Sametime Gateway connectivity to all supported instant messaging communities
IBM Sametime Skills Requirements-Identify the skills required to administer an IBM Sametime infrastructure
-Identify administrative requirements for IBM Sametime components
-Understand the IBM Sametime architecture
-Understand IBM Sametime server components and roles
-Compare IBM Sametime Communicate vs. Conference vs. Complete
-Identify IBM Sametime ports and URLs
-Summarize installation steps
-List the mobile and browser clients
-Describe client deployment methods
-Describe features of the instant messaging, standalone, embedded and web clients
-Describe the features IBM Sametime Mobile
-Describe features of the Meeting Center, Web and Rich Client
-Describe audio and video capabilities through the web and through peer to peer
-Understand audio and video integration
-Understand requirements for traversing video features through a network firewall
-Understand requirements for integrating into an existing IBM Domino network
-Identify IBM Sametime Advanced features
-Review migration steps
-Explain the use of LDAP with IBM Sametime
-Explain accessing IBM Sametime services from outside the network
-Explain clustering/HA options
-Understand IBM Sametime Unified Telephony scope: what it does and what hardware is involved
-Understand policy settings
Managing IBM Sametime-Verify IBM Sametime system requirements (including limitations of virtualization)
-Identify supporting servers needed (IBM DB2, IBM WebSphere, IBM Domino, LDAP, IBM Sametime)
-Understand the fundamentals of IBM Sametime System Console
-Configure LDAP for IBM Sametime
-Work with IBM DB2
-Manage IBM Domino security (configure trusted IP)
-Configure virtual hosts
-Perform actions to start and stop the IBM WebSphere Application Server
-Configure IBM Sametime Business Cards
-Assign and apply policies
IBM Sametime Clients-Work with IBM Sametime features and preferences
-Understand and work with mobile clients
-Understand and work with the Meeting Room features
-Work with Broadcast Communities and Persistent Chat
-Identify IBM Sametime client features within IBM Sametime Unified Telephony
-Understand the inclusion of the soft phone
-Understand plug-in deployment and update sites
-Add communities
-Work with the Contact list
-Configure transcripts and chat logging
-Use voice and video in meetings and chats
-Use offline messaging

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