Exam Name: IBM Enterprise Storage Technical Support
Certification Provider: IBM
Corresponding Certification: Certified Specialist
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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Performance Optimization | - Performance analysis tools - Tuning storage performance |
| Topic 2: Installation and Configuration | - Network connectivity and SAN configuration - Enterprise storage systems setup |
| Topic 3: Troubleshooting and Problem Resolution | - Use of diagnostic utilities - Diagnosing and resolving storage issues |
| Topic 4: Data Protection Technologies | - Data protection solutions - Backup and recovery concepts |
| Topic 5: Storage Virtualization and Management | - IBM Spectrum Virtualize/similar technologies - Storage management tools (e.g., Spectrum Control) |
IBM Enterprise Storage Technical Support Sample Questions:
How many ports from a full 15 module XIV Storage System are recommended initially to connect to an IBM Spectrum Virtualize Controller?
- A. 12
- B. 8
- C. 24
- D. 16
Correct Answer: C 🗳️
What is the minimum number of redundant key servers needed by multiple DS8870s when using disk encryption?
- A. 2
- B. 6
- C. 4
- D. 1
Correct Answer: C 🗳️
A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)
- A. Reduce costs by using only high capacity drives.
- B. Increase physical storage capacity to handle Analytics.
- C. Reduce operational efficiency to increase performance.
- D. Increase storage utilization to defer future storage purchases.
- E. Identify the data that a company can dispose of.
Correct Answer: C,D 🗳️
A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?
- A. Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
- B. Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
- C. Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.
- D. Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
Correct Answer: B 🗳️
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A customer currently owns a Scalar LTO-5 SAS single drive autoloader.
Planned future growth requires a tape library with capacity of four LTO-6drives and 40 data cartridges.
Which IBM product meets the requirement while minimizing impact on the budget?
- A. TS3310
- B. TS3100
- C. TS3200
- D. TS2900
Correct Answer: B 🗳️
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