Exam Name: IBM Enterprise Storage Sales V4
Certification Provider: IBM
Corresponding Certification: IBM Certified Specialist
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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Gather Customer Requirements | 24% | - Determine capacity, availability, and data protection requirements - Identify workload characteristics and performance demands - Assess customer business and technical needs |
| Topic 2: Value Proposition & Competitive Positioning | 33% | - Position IBM storage solutions against competitors - Highlight unique IBM differentiators and advantages - Communicate TCO, ROI, and business benefits |
| Topic 3: Systems Management & Software | 15% | - Understand IBM storage management tools - Data reduction, deduplication, compression, and tiering - Virtualization and cloud integration capabilities |
| Topic 4: Application & Solution Design | 21% | - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Design storage solutions for enterprise applications - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV |
| Topic 5: IBM Smarter Storage & Advanced Concepts | 7% | - Software-defined storage and hybrid cloud readiness - Data protection, replication, and disaster recovery - Flash technology and all-flash storage |
IBM Enterprise Storage Sales V4 Sample Questions:
A customer is concerned with the expense of its EMC ControlCenter solution and is looking for an IBM solution to reduce costs.
Which IBM solution helps the customer manage a heterogeneous storage infrastructure and track the performance of SAN attached devices?
- A. IBM Fabric Manager
- B. IBM Spectrum Control
- C. IBM Systems Director
- D. IBM Spectrum Virtualize
Correct Answer: A 🗳️
A SONAS customer is looking for a solution to manage active and inactive data based on policies for different tiers.
What should the IBM sales specialist suggest?
- A. Active Cloud Engine
- B. IBM Spectrum Control
- C. DB2 Content Manager
- D. IBM Spectrum Virtualize
Correct Answer: A 🗳️
A customer has several different storage systems from different vendors all connected on a storage area network. All arrays are at least 80% utilized, and the customer needs additional capacity. Rack space and power are very limited.
Which concept should a sales specialist emphasize to convince the customer to purchase IBM Spectrum Virtualize?
- A. Compression
- B. Deduplication
- C. Virtualization
- D. Block and file I/O
Correct Answer: C 🗳️
Which function does a pre-install Technical and Delivery Assessment (TDA)perform?
- A. Reviewing the customer's knowledge of the IBM storage solution
- B. Providing a roadmap of questions to use when reviewing a proposal for IBM storage products
- C. Providing a roadmap of questions to use when assessing site readiness
- D. Reviewing the technical configuration before ordering the storage solution
Correct Answer: A 🗳️
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What is the virtualization driver for block storage that enables OpenStack integration for IBM Storage?
- A. Glance
- B. Nova
- C. Quantum
- D. Cinder
Correct Answer: B 🗳️
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