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  • Total Questions: 65
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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: System Overview and Architecture20%- Features and design concepts
  • 1. Tool-less serviceability
    • 2. Environmental specifications
      - Hardware specifications
      • 1. Processor and memory
        • 2. Cooling and power design
          • 3. I/O ports and expansion
            Topic 2: Installation and Configuration25%- Software setup
            • 1. Operating system support
              • 2. Remote management tools
                - Hardware installation
                • 1. ESD safety procedures
                  • 2. Component replacement
                    Topic 3: Diagnostics and Troubleshooting35%- Startup and POST analysis
                    • 1. Diagnostic utilities
                      • 2. LED and beep codes
                        - Component-level troubleshooting
                        • 1. Power and storage
                          • 2. Display and peripherals
                            • 3. Network and communication
                              Topic 4: Maintenance and Support Resources20%- IBM support tools
                              • 1. Documentation and technical notes
                                • 2. Knowledgebase access
                                  - Service procedures
                                  • 1. Field replaceable units
                                    • 2. Preventive maintenance

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. Remote Management Agent v2 works in conjunction with which other IBM software product?

                                      A) IBM Director
                                      B) IBM WebSphere Adapter
                                      C) IBM Retail Environment for SUSE Linux
                                      D) IBM Systems Management Suite


                                      2. What is one of the differences between IBM SurePOS Model 545 and Model 565?

                                      A) Model 545 has a 20GB SATA II hard disk drive; the 565 has an 80GB SATA II hard disk drive.
                                      B) Model 545 has 512MB of memory standard; the 565 has 1GB of memory standard.
                                      C) Model 545does not have a PC Card slot; the 565 does have a PC Card slot.
                                      D) Model 545 has only one USB port on the display; the 565 has three USB ports on the display.


                                      3. Where is the RJ45 MSR connector located on the IBM SurePOS 5x5?

                                      A) integrated into the system unit (tower) behind the display panel
                                      B) on the back side of the display panel
                                      C) on therear connector panel
                                      D) integrated into the right side of the system unit (tower) as it is facing the operator


                                      4. Which product should NOT be used to clean the IBM SurePOS 5x5 touch screen?

                                      A) water
                                      B) chlorine
                                      C) isopropyl alcohol
                                      D) mild liquid class cleaner


                                      5. What are four optional features for the IBM SurePOS 5x5? (Choose four.)

                                      A) three-track MSR
                                      B) 4GB embedded modular flash drive
                                      C) 512MB of system memory
                                      D) internal CD-ROM drive
                                      E) presence sensor
                                      F) compact ANPOS keyboard
                                      G) video adapter card


                                      Solutions:

                                      Question # 1
                                      Answer: A
                                      Question # 2
                                      Answer: C
                                      Question # 3
                                      Answer: B
                                      Question # 4
                                      Answer: B
                                      Question # 5
                                      Answer: A,B,F,G

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