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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. According to scenario 9, TroNlcon SPEC aimed to eliminate the causes of adverse events By focusing on:

A) Correcting information security Incidents rather than preventing them
B) Preventing information security incidents rather than correcting them
C) Detecting information security incidents rather than correcting them

2. Which situation presented in scenario 8 is not in compliance with ISO/IEC 27001 requirements?

A) Emma has an operational role in the HealthGenic's management system
B) The recodification audit Is planned to be conducted two years after HealthGenic implemented the ISMS
C) Emma had access to all offices and documentation of HealthGenic

3. An organization that has an ISMS in place conducts management reviews at planned intervals, but does not retain documented information on the results. Is this in accordance with the requirements of ISO/IEC 27001?

A) Yes. ISO/IEC 27001 requires organizations to document the results of management reviews only if they are conducted ad hoc
B) No, ISO/IEC 27001 requires organizations to document the results of management reviews
C) Yes. ISO/IEC 27001 does not require organizations to document the results of management reviews

4. An employee of the organization accidentally deleted customers' data stored in the database. What is the impact of this action?

A) Information is modified in transit
B) Information is not accessible when required
C) Information is not available to only authorized users

5. Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Based on scenario 2, Beauty should have implemented (1)_____________________________ to detect (2)
_________________________.

A) (1) Network intrusions, (2) technical vulnerabilities
B) (1) An intrusion detection system, (2) intrusions on networks
C) (1) An access control software, (2) patches

Solutions: