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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?

A) Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.
B) Change the associated normalization rule in the dial plan policy.
C) Modify the voice policy for this user for PSTN usage.
D) Open outbound TCP port 5061 on the user's computer.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition deployed with an Edge Server that is connected to the Internet. A user reports that when he tries to share a Microsoft PowerPoint presentation in a Lync conference, external users receive the following error message: "Some sharing features are unavailable due to server connectivity issues." You ask the customer to run the Get-OfficeWebAppsFarm cmdlet on the Office Web Application Companion (WAC) server. He provides the following result: You need to ensure that external users are able to share and view PowerPoint presentations in Lync meetings. What should you do?

A) Set the ExternalUrl parameter on the WAC server and publish to the Internet by using a reverse proxy.
B) Install WAC on the Edge Server.
C) Install WAC on the Front End pool.
D) Set the InternalUrl parameter on the WAC server and publish to the Internet by using a reverse proxy.

3. DRAG DROP You deploy a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local.
The pool is configured with
the Session Initiation Protocol (SIP) domain litware.com. The environment includes the following:
-a Front End Server named Lync2013FE1
-a Back End Server named Lync2013BE
-an Edge Server named Lync2013Edge that is a member of Edge pool Edgepool.contoso.local
Your Lync 2013 topology supports the following access, meeting, administration, and external web service URLs:
-https://Dialin.litware.com
-https://Meet.litware.com
-https://Admin.contoso.local
-https://external.litware.com
You want to support external Lync Web App clients.
You plan to publish Lync 2013 HTTP Web services through a reverse proxy. You need to issue a certificate to publish Lync 2013 Web services through a reverse proxy firewall. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

4. You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?

A) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
B) Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.
C) Run the Invoke-CsPooIFailover PowerShell cmdlet.
D) Run the Reset-CsPoolRegistrarState cmdlet.

5. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 8. Users regularly use the Lync client to demonstrate new programs. A user reports that she is unable to select any Windows Store app program to demonstrate. You need to ensure that Lync users are able to demonstrate Windows Store app programs. What should you do?

A) Using the Set-CsConferencingPolicy cmdlet, enable the AllowMultiView setting.
B) Using the Set-CsConferencingPolicy cmdlet, enable the EnableMultiview Join setting.
C) Instruct the user to change to desktop display.
D) Instruct the user to change the resolution of the display.

Solutions: