The 920-470 exam, officially titled Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng, is the Nortel exam you pass to earn the NCE (Nortel Certified Engineer) certification, a credential at the Professional / Specialist level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Nortel Unified Communications Certification Track, Communication Server 1000 Specialist.

The 920-470 exam includes 39–55 questions and gives you 90 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.

The passing score for the 920-470 exam is 70%, and the official registration fee is Retired, historical price ~$125–$150 USD. Keep in mind that a failed attempt means paying Retired, historical price ~$125–$150 USD again in full to retake it, so book your slot only when your scores on Fast2test practice tests sit consistently above the passing line.

Nortel lists the following prerequisites or eligibility notes for the 920-470 exam: Basic knowledge of CS 1000 architecture, IP networking, and Nortel UC solutions; no mandatory prerequisite exam. Requirements can change over time, so confirm the details on the official exam page at Nortel's official site before you register.

You can register for the 920-470 exam through the official channels below:

• Nortel Certification Portal (Legacy)

The exam is delivered in the following format: Proctored onsite at authorized test centers; retired exam no longer available. Choose a date that leaves you enough time to work through the full 40-question practice set first.

Nortel recommends the following training resources for 920-470 candidates:

• Nortel Official Training: Converged Office for CS 1000 Rls 5.x

Official courses build the theory, and the 40 practice questions from Fast2test help you turn that theory into exam-ready speed and accuracy.

Yes. Fast2test offers a free PDF demo of the 920-470 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.

Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding 920-470 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.

Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.

The 920-470 exam blueprint is divided into 5 domains, starting with Troubleshooting & Support (10%); Converged Office Overview & Architecture (20%); Planning & Design Requirements (25%). For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.