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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:

Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. Which two options do you consider when creating a pre-processing data transform? (Choose Two)

A) The potential reuse of the flow action
B) The security setting for the flow action
C) The timing of the commit for the flow action
D) The effect if the flow action is reloaded

2. A client wants to replace the Pega 7 logo in the Case Manager and Case Worker portals. Instead of using the company logo, the client wants you to use the logos for each of the company's operating subsidiaries - a user in the ABC subsidiary sees the logo for ABC, and a user in the XY2 subsidiary sees the XYZ logo.
How do you add the logos to the application?

A) Upload each logo to the portal record.
B) Upload each logo to a unique section.
C) Reference each logo in a skin.
D) Upload each logo to a unique binary file record.

3. Which of the following requirements can be implemented using Next Best Action?

A) Provide problem-solving guidance for customer service representatives so every customer is treated consistently.
B) Reduce average handle time of each customer interaction to less than two minutes per incident.
C) Identify why response rates for a campaign in a region are lower than the company average.
D) Provide the customer service representative with a list of potential reasons the customer has called.

4. You are updating a system of record using a SOAP connector. If the system of record is unavailable, you want to retry after an hour. If it is still unavailable after an hour, a notification should be sent to a system administrator.
How do you implement this requirement?

A) Customize the standard pxErrorHandlingTemplate data transform.
B) Use a transition condition in the activity step invoking the connector.
C) Implement the logic in the connector's error handler flow.
D) Implement the logic in the data page's response data transform.

5. You want to allow users to use an application on a mobile device, even if the device is not connected to a network. Which configuration option supports this requirement?

A) Simulate external data sources when the application is offline.
B) Source drop-down lists and repeating layouts using data pages.
C) Configure properties to copy data from data pages.
D) Configure UI elements to use native controls on mobile devices.

Solutions: