RCDDv14 by BICSI Actual Free Exam Questions And Answers

Question 1

Identify the fibers below as either single mode (SM) or multi-mode (MM) by dragging the appropriate term into each oval.

Discussion 0

Correct Answer:

Question 2

A program manager notices that one project manager tends to withdraw during important team discussions to avoid conflict. What technique could the program manager use to gam more input from this project manager?

A. Institute an incentive program to create competition among the team members.

B. Solicit ideas from each team member individually, giving each person a chance to express their opinions

C. Make the project manager share an office with a more assertive team member

D. Create an online message board so team members can see and respond to everyone's ideas

Discussion 0

Correct Answer: B Vote an answer

Question 3

A hotel chain initiates a program to expand meeting offerings to include telecommunications technology and virtual meetings. The program has component projects, each of which requires team members to have different technical skills and expertise. The program manager assembles a team of project managers to lead each of the projects, and learns that the desired resources will not be available at the start of the program As a result, the program manager must do which of the following'?

A. Apply resource leveling considering the constraints of time, budget, and quality

B. Assign the tasks on the critical path to the resources available to adhere to the project schedule

C. Delay the start of the program until the assigned resources are available

D. Utilize team members that are currently available, even though they do not have the expertise needed.

Discussion 0

Correct Answer: B Vote an answer

Question 4

A program to implement a new payroll processing system at a healthcare company is nearing completion and is under budget. What should the program manager do next?

A. Apply the remaining budget to operational activities

B. Present additional opportunities to the program sponsor

C. Request permission from the program governance board to initiate program closure activities

D. Apply the remaining budget to deferred enhancement requests

Discussion 0

Correct Answer: C Vote an answer

Question 5

External resources are required for a program. The program manager receives bids from multiple vendors and presents the top vendor to the program governance board. One program governance board member asks the program manager to select a vendor that was dismissed early in the selection process because they were not on the approved vendor list The program manager learns that this program governance board member has a personal connection to this vendor What should the program manager do?

A. Agree to engage the vendor due to the program governance board member's program influence

B. Report an ethics violation

C. Add the vendor to the approved list

D. Initiate a new vendor selection bid process

Discussion 0

Correct Answer: B Vote an answer

Question 6

Which two of the following items should be considered for inclusion in a comprehensive working outline of a SoW? (Select two options.)

A. Legal matters

B. Schedule

C. Financial matters

D. Technical considerations

E. Contract administration

Discussion 0

Correct Answer: B,D Vote an answer

Question 7

A program manager is concerned that a program will be unable to achieve its intended benefits. How should the program manager handle this concern?

A. Meet with the program stakeholders to determine if a reduction in program scope is acceptable

B. Meet with the component project managers to perform risk analysis

C. Meet with the program management office (PMO) lo review critical program success factors.

D. Meet with the component project managers to reallocate resources within the program

Discussion 0

Correct Answer: C Vote an answer

Question 8

An IT program manager is concerned that a program is not achieving its defined incremental benefits due to a lack of delivery by the business team. The IT team has several dependencies on the business team throughout the program. However the business team does not report to the IT program manager and only two business team resources with the appropriate skills are available to complete the required program tasks.
To address this issue, what should the IT program manager do next?

A. Schedule a meeting with the business team to discuss transferring the two business team resources to the IT team, update the program risk register to include risk mitigation steps

B. Review and clarify the business team's program roles and responsibilities determine the schedule impact on benefits Delivery direct the IT project manager to meet with the business team to ensure dependencies are understood and that the appropriate resources can be made available.

C. Escalate the lack of commitment by the business team to the program steering committee: hire a new project resource to complete the required tasks; update the program risk register to Include risk mitigation steps

D. Modify the program milestone dates to include a larger contingency, determine the impact on the project implementation date, and update the benefits management plan

Discussion 0

Correct Answer: B Vote an answer

Question 9

A company CEO meets with key customers to learn how they can be better served Alter discovering that some executive team members disagree with each other, the CEO asks the program management office (PWO) to develop a program to better serve key customers based on their strategic importance to the company's long-term goals.
What should the program manager do to establish and successfully manage the program's direction?

A. Conduct stakeholder interviews to address their concerns and expectations

B. Create a program strategy to obtain the required funding from the portfolio decision team

C. Identify a list of projects, and then assign them suitable project managers

D. Develop and foster relationships with stakeholders to improve communication

Discussion 0

Correct Answer: B Vote an answer

Question 10

In a PTP network using optical fiber, the ________ is responsible for media conversions from the optical fiber to the balanced twisted pair network within the residence.

Discussion 0

Correct Answer: B Vote an answer

Question 11

A program with objectives trial impact a large segment of the population receives negative commentary from organizations representing the public interest What action should the program manager take first?

A. Review the stakeholder register to determine the ability of the affected stakeholder group(s) to affect program outcomes

B. Assess the risk of sustained negative media coverage

C. Rework the stakeholder engagement plan to foster better relationships with the affected stakeholder groups

D. Discuss the issues with the governance board to determine next steps

Discussion 0

Correct Answer: C Vote an answer

Question 12

A company's marketing department Tails an internal compliance audit To comply with the auditor's remediation plan the legal department mandates that a content management system (CMS) be implemented After initiating the program for CMS implementation the program manager discovers that the marketing department has already preselected which CMS technology will be implemented.
What should the program manager do to ensure the success of the program?

A. Meet with the vice president of purchasing to discuss the risks associated with preselecting a solution before the requirements have been gathered

B. Ask a senior marketing executive to act as the program sponsor and participate on the steering committee: require steering committee representation from the IT legal, and other key departments, validate that the chosen solution meets the requirements

C. Initiate the program and begin a formal request for proposal (RFP) to validate the chosen solution and gam the confidence of the legal department

D. Host a kick-off meeting, request preliminary requirements from the marketing department, conduct a design session present the steering committee with a solution that meets the requirements: and meet with interested vendors

Discussion 0

Correct Answer: D Vote an answer

Question 13

When designing cable tray pathways under an access floor, what is the MINIMUM free space that should exist between the top of the cable tray side rails and the underside of the stringers?

A. 51 mm (2 in)

B. 71 mm (3 in)

C. 25 mm (1 in)

D. 101.60 mm (4 in)

Discussion 0

Correct Answer: A Vote an answer

Question 14

Who prepares the submittals that are reviewed and approved to ensure that the clients design criteria is met in regards to material selection?

A. ICT distribution designer

B. Architect. Engineering, Consultant Team

C. Client

D. General Contractor

Discussion 0

Correct Answer: D Vote an answer

BICSI Registered Communications Distribution Designer (RCDD) - RCDDv14 Exam Practice Test

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