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DOWNLOAD DEMO

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. What is included in HP Active Care? (Select two.)

A) Defective Media Retention in every option
B) Coverage of non-HP devices
C) Availability for one or two years
D) No-cost replacement parts
E) Next business day onsite support

2. Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)

A) HP pc BIOS Asset Tagging service
B) HP Active Care
C) HP Defective Media Retention
D) HP Deinstallation Services
E) HP Wolf Protect and Trace

3. You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

A) Do you currently have a security strategy in place for your PCs and other devices?
B) What does the company's roadmap for growth over the next ten years look like?
C) How much employee productivity is lost to device downtime due to failure or damage?
D) What percentage of your budget is allocated to new hardware acquisition?
E) How do you deal with hardware support when employees are working remotely?
F) How do you decide when to acquire or retire the company's personal systems?

4. An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?

A) A virtual reality (VR) environmental demo
B) HP presentation materials at HP Sales Central
C) The Value Management Office tool at ecosystems.US
D) Al-based insights on the customer's industry available from HP TechPulse

Solutions: