100% Money Back Guarantee
Fast2test has an unprecedented 99.6% first time pass rate among our customers.
We're so confident of our products that we provide no hassle product exchange.
- Three formats are optional
- 10+ years of excellence
- 365 Days Free Updates
- Learn anywhere, anytime
- 100% Safe shopping experience
600-455 PDF Practice Q&A's
- Printable 600-455 PDF Format
- Prepared by Cisco Experts
- Instant Access to Download 600-455 PDF
- Study Anywhere, Anytime
- 365 Days Free Updates
- Free 600-455 PDF Demo Available
- Download Q&A's Demo
- Total Questions: 88
- Updated on: Sep 05, 2026
- Price: $129.00 $69.98
600-455 Desktop Test Engine
- Installable Software Application
- Simulates Real 600-455 Exam Environment
- Builds 600-455 Exam Confidence
- Supports MS Operating System
- Two Modes For 600-455 Practice
- Practice Offline Anytime
- Software Screenshots
- Total Questions: 88
- Updated on: Sep 05, 2026
- Price: $129.00 $69.98
600-455 Online Test Engine
- Online Tool, Convenient, easy to study.
- Instant Online Access 600-455 Dumps
- Supports All Web Browsers
- 600-455 Practice Online Anytime
- Test History and Performance Review
- Supports Windows / Mac / Android / iOS, etc.
- Try Online Engine Demo
- Total Questions: 88
- Updated on: Sep 05, 2026
- Price: $129.00 $69.98
Not sure whether the 600-455 material is right for you? Download the free PDF demo from Fast2test and review a sample of the 88 practice questions for the Cisco Designing Cisco Unified Contact Center Enterprise (UCCED) before you spend a cent.
Cisco 600-455 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Designing Cisco Unified Contact Center Enterprise (UCCED) |
| Exam Number: | 600-455 |
| Exam Format: | Multiple answer, Multiple choice |
| Exam Duration: | 75–90 |
| Related Certifications: | Administering Cisco Contact Center Enterprise (CCEA) Cisco Unified Contact Center Enterprise Implementation (CCEIT) |
| Available Languages: | English |
| Real Exam Qty: | 70 |
| Sample Questions: | Cisco 600-455 Sample Questions |
| Exam Way: | Proctored onsite/online delivery via Pearson VUE or authorized Cisco testing partners. |
| Pre Condition: | Recommended Cisco contact center experience and relevant training in Unified CCE design. |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/article/ucced-exam-overview |
Cisco 600-455 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Media Resources, IVR and CTI Applications | - CTI Applications and Precision Routing - Media Resource and Integration Planning |
| Topic 2: Reporting, Analytics and Peripheral Devices | - Peripheral Gateway and Logger Roles - Reporting and Analytics Considerations |
| Topic 3: Cisco Unified CCE Solution Features and Functionality | - Congestion Control and Call Routing Components - Voice Gateways and SIP Proxy in CCE - CTI, IVR, Outbound Option, and Mobile Agent Roles - Role of Unified Communications Manager |
| Topic 4: Design Considerations for Cisco Unified Communications Manager in CCE | - Cluster Over WAN Considerations - Call Routing and Transfer via SIP Trunks - Mobile Agent Requirements |
| Topic 5: Contact Center Enterprise Infrastructure Design | - QoS and Voice Quality Design - Network and Security Design Requirements - High Availability and Scalability |
Everything You Want to Know About the Cisco Designing Cisco Unified Contact Center Enterprise (UCCED) (600-455) Exam
The 600-455 exam, officially titled Designing Cisco Unified Contact Center Enterprise (UCCED), is the Cisco exam you pass to earn the Proctored Exams for Validating Knowledge certification, a credential at the Specialist / Professional level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Cisco Unified Contact Center Enterprise Implementation (CCEIT), Administering Cisco Contact Center Enterprise (CCEA).
The 600-455 exam includes 70 questions and gives you 75–90 to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.
Cisco lists the following prerequisites or eligibility notes for the 600-455 exam: Recommended Cisco contact center experience and relevant training in Unified CCE design.. Requirements can change over time, so confirm the details on the official exam page at Cisco's official site before you register.
Yes. Fast2test offers a free PDF demo of the 600-455 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding 600-455 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.
Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.
The 600-455 exam blueprint is divided into 5 domains, starting with Media Resources, IVR and CTI Applications; Contact Center Enterprise Infrastructure Design; Cisco Unified CCE Solution Features and Functionality. For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.
Cisco Designing Cisco Unified Contact Center Enterprise (UCCED) Sample Questions:
Question 1
Refer to the exhibit.
In Cisco Finesse 10.0(x), when agents login into the desktop as a Mobile Agent, which number is used in the highlighted Extension field?
A. agent reservation script dialed number
B. agent ID
C. the remote CTI port dialed number
D. agent PSTN number (accessible from CUCM/GW)
E. the local CTI port dialed number
Question 2
The Cisco Finesse supervisor features extend the agent desktop with additional gadgets.
Which three additional features are provided? (Choose three.)
A. barge-in and intercept
B. Cisco Unified Communications Manager Remote Silent Monitoring
C. gadget to park calls
D. transcoder gadget for recording
E. queue statistics gadget to view queue (skill group) statistics for the supervisor's queues
F. team performance gadget to view agent status
Question 3
Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing?
A. Boolean or integer
B. Boolean or proficiency
C. proficiency or array
D. string or integer
Question 4
Which two features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose two.)
A. Call queuing
B. Cisco Extension Mobility for agents
C. agent to agent transfer
D. CT1 data on Cisco Agent Desktop screen pop
Question 5
Refer to the exhibit.
Which includes three inbound call flows with their respective average handle times. The deployment includes Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, Cisco Unified Communication Manager, and Cisco Unified Border Element.
The customer needs to record all agent conversations with callers. What is the minimum average handle time needed to determine how many recording ports are required?
A. 259.5 seconds
B. 117.5 seconds
C. 290.0 seconds
D. 146.9 seconds
Solutions:
| Question 1 Answer: E | Question 2 Answer: A,E,F | Question 3 Answer: B | Question 4 Answer: B,C | Question 5 Answer: D |
0 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)
Related Exams
Instant Download 600-455
After Payment, our system will send you the products you purchase in mailbox in a minute after payment. If not received within 2 hours, please contact us.
365 Days Free Updates
Free update is available within 365 days after your purchase. After 365 days, you will get 50% discounts for updating.
Money Back Guarantee
Full refund if you fail the corresponding exam in 60 days after purchasing. And Free get any another product.
Security & Privacy
We respect customer privacy. We use McAfee's security service to provide you with utmost security for your personal information & peace of mind.
Contact Us
If you have any question please leave me your email address, we will reply and send email to you in 12 hours.
Our Working Time: ( GMT 0:00-15:00 ) From Monday to Saturday
Support: Contact now