Exam Name: ITIL Foundation (Version 5)
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert Certification
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Check Updated on: Sep 21, 2026
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ITILFNDv5 PDF Practice Q&A's
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- Total Questions: 143
- Updated on: Sep 21, 2026
- Price: $129.00 $69.98
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- Total Questions: 143
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Failing the Peoplecert ITIL Foundation (Version 5) exam in 2026 does not just cost time — it means paying the full registration fee a second time. Drilling the 143 practice questions from Fast2test before you sit the ITILFNDv5 exam is the cheapest insurance available.
Peoplecert ITILFNDv5 Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL Foundation (Version 5) |
| Exam Number: | ITILFNDv5 |
| Exam Duration: | 60 minutes |
| Passing Score: | 70% (26/40 questions) |
| Related Certifications: | ITIL Strategic Leader (SL) ITIL Practitioner ITIL Managing Professional (MP) |
| Exam Format: | Single Answer, Multiple Choice |
| Available Languages: | Portuguese, Italian, Japanese, Dutch, Chinese, French, English, German, Polish, Spanish |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | 3 years (requires renewal) |
| Exam Price: | USD 495 |
| Sample Questions: | Peoplecert ITILFNDv5 Sample Questions |
| Exam Way: | Online proctored exam or at test center |
| Pre Condition: | No formal prerequisites required; recommended to take an accredited training course |
| Official Syllabus URL: | https://www.peoplecert.org/exams/itil-4-foundation |
Peoplecert ITILFNDv5 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| ITIL Guiding Principles | 15-19% | - Think and work holistically - Start where you are - Progress iteratively with feedback - Collaborate and promote visibility - Focus on value - Keep it simple and practical - Optimize and automate |
| ITIL Service Management Framework | 2-4% | - ITIL service value system (SVS) - The four dimensions of service management - ITIL guiding principles |
| ITIL Practices | 34-38% | - Technical management practices - General management practices - Service management practices |
| ITIL Service Value System | 13-17% | - Inputs, outputs, and activities of the service value chain - The service value chain - Interaction between the service value chain and the guiding principles |
| The Four Dimensions of Service Management | 13-17% | - Organizations and people - Partners and suppliers - Information and technology - Value streams and processes |
| Introduction to ITIL | 2-4% | - Key concepts of service management - Purpose of the ITIL Foundation qualification |
Peoplecert ITILFNDv5 Exam — Your Questions, Answered
The ITILFNDv5 exam, officially titled ITIL Foundation (Version 5), is the Peoplecert exam you pass to earn the Peoplecert Certification certification, a credential at the Foundation level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as ITIL Practitioner, ITIL Managing Professional (MP), ITIL Strategic Leader (SL).
The ITILFNDv5 exam includes 40 questions and gives you 60 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.
The passing score for the ITILFNDv5 exam is 70% (26/40 questions), and the official registration fee is USD 495. Keep in mind that a failed attempt means paying USD 495 again in full to retake it, so book your slot only when your scores on Fast2test practice tests sit consistently above the passing line.
Peoplecert lists the following prerequisites or eligibility notes for the ITILFNDv5 exam: No formal prerequisites required; recommended to take an accredited training course. Requirements can change over time, so confirm the details on the official exam page at Peoplecert's official site before you register.
Yes. Fast2test offers a free PDF demo of the ITILFNDv5 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding ITILFNDv5 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.
Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.
The ITILFNDv5 exam blueprint is divided into 6 domains, starting with ITIL Service Management Framework (2-4%); The Four Dimensions of Service Management (13-17%); ITIL Practices (34-38%). For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.
Peoplecert ITIL Foundation (Version 5) Sample Questions:
What is a digital service?
- A. A catalogue of services for consumers
- B. A service that fully or largely relies on digital products.
- C. The transfer of goods from provider to consumer
- D. A combination of technology resources designed for consumers
Correct Answer: B 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
Which service value chain activity relates with buying new products?
- A. Obtain/build
- B. Improve
- C. Plan
- D. Engage
Correct Answer: A 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
What is a digital product?
- A. A formal description of one or more services designed to address consumer needs
- B. Actions performed by a service provider or jointly by a service provider and consumer
- C. A combination of an organization's resources based on digital technology and designed to offer value to consumers
- D. The access to the service provider's resources and their use according to the agreed terms and conditions
Correct Answer: C 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
Which of the following is NOT one of the steps in value stream mapping?
- A. Mapping a 'to-be' value stream
- B. Value stream identification
- C. Value stream management
- D. Mapping of the 'as-is' value stream
Correct Answer: C 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
What is the PRIMARY purpose of the 'acquire' activity?
- A. Create functional prototypes for testing
- B. Secure and allocate necessary resources efficiently
- C. Provide services and manage user onboarding
- D. Resolve incidents and fulfil recovery procedures
Correct Answer: B 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
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