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Salesforce ADM-201: Detailed Exam Overview

The Salesforce ADM-201 exam is made up of 60 multiple-choice and multiple-select questions. Additionally, this certification test contains 5 unscored questions. The time allocated for the completion is 105 minutes. To pass the exam successfully, you must give at least 65% of the correct answers. The ADM-201 test is proctored by the Kryterion company, the Salesforce testing partner. You can choose from two options of exam delivery: an online proctored test or an onsite session at any center.

As for the price, the exam costs each candidate $200. The cost of retaking this test is 50% of the actual price. So, you will have to pay another $100 for retaking Salesforce ADM-201 if you fail your first attempt. The vendor updates its certification exams 3 times a year in compliance with the Salesforce release cycles. Within each release cycle, you have 3 chances to take the same test.

Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/

Domain 6: Support & Service Applications (13%)

This topic area checks the learners’ skills in explaining the case management capabilities (including case comments, case processes, and case settings); identifying how to automate case management depending on a scenario (including auto-response, case assignment, escalation, email-to-case, web-to-case, case teams); explaining the Salesforce Knowledge capacities; explaining the Salesforce Communities capacities.

Salesforce ADM-201 Practice Test Questions, Salesforce ADM-201 Exam Practice Test Questions

The Salesforce ADM-201 exam is associated with the Salesforce Administrator certification. This certificate is intended for those professionals who have some experience as a Salesforce Administrator. The certification path covers a variety of applications, the functions and features available to the end-users, as well as the management & configuration options available to any administrator within Service, Sales, and Collaboration Clouds.

Salesforce ADM-201: Target Audience and Recommended Experience

The ADM-201 exam is designed for those professionals seeking to gain the skills and knowledge required to work with the Salesforce CRM system and promote a career progression in the admin sector.

There are no formal requirements for passing this certification test. However, it is recommended that the students have at least 6 months of working experience in the position of a Salesforce Administrator and be able to execute the tasks included in the exam content. This encompasses the skills, such as maintaining a Salesforce organization, satisfying most frequent business requirements, and performing administrative duties with the help of current Salesforce features. In addition, the applicants are strongly advised to undertake the relevant training course (Administration Essentials (ADM201)) offered by Salesforce before attempting the test.

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