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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer interviews a user who spends most of their time moderating forums, enforcing community standards, and providing member support.
Which Salesforce persona does this user align with?

A) Site Admin
B) Support Manager
C) Community Manager

2. Cloud Kicks (CK) wants to build a custom component for a complex opportunity process. CK's UX Designer is creating a three-step flow with modals and needs to select the main buttons for the "Continue", "Cancel", and "Back" actions.
Which set should be chosen to adhere to the Salesforce Design System guidelines for button usage?

A) Brand button for "Continue", "Cancel", and "Back"
B) A Neutral button for "Cancel" and "Back"; Brand button for "Continue"
C) Brand button for "Cancel" and "Continue"; Neutral button for 'Back"

3. What are two benefits of inclusive design?
Choose 2 answers

A) Reducing friction for users in achieving their goals
B) Tailoring a solution to one type of user
C) Extending access to more users
D) Removing the need for 508 compliance

4. A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks.
How should the designer describe them?

A) They use standard CSS properties to easily style base and custom components.
B) They use custom CSS properties to directly style HTML elements.
C) They use standard CSS properties to directly style HTML elements.
D) The use custom CSS properties to easily style case and custom component.

5. A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers

A) Opportunity lead scoring
B) Tabs within the apps's navigation bar
C) Relationship between standard objects
D) Details to be shown in the records highlights panels
E) Page layouts of the records

Solutions: