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- Total Questions: 72
- Updated on: Sep 01, 2026
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- Total Questions: 72
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WGU Operations-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Operations Management Objective Assessment |
| Exam Number: | C215 (VDC2) |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | No expiration (course completion within degree program requirements) |
| Available Languages: | English |
| Real Exam Qty: | Typically ~50–70 multiple-choice questions (exact count may vary) |
| Passing Score: | Competency-based (Pass = Demonstrated proficiency; no fixed numeric score published) |
| Exam Price: | Included in WGU tuition (no separate exam fee) |
| Exam Format: | Objective assessment, Online proctored exam, Multiple-choice |
| Recommended Training: | WGU Course Material (C215 Operations Management) |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Operations-Management Sample Questions |
| Exam Way: | Online proctored Objective Assessment via WGU learning platform |
| Pre Condition: | No formal prerequisites beyond enrollment in WGU program requirements |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees.html |
WGU Operations-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Supply Chain and Inventory Management | - Just-in-Time (JIT) and Lean Operations - Inventory Models and Control Systems - Supply Chain Design and Logistics |
| Project and Operations Scheduling | - Scheduling Techniques - Project Management Basics |
| Quality Management | - Six Sigma and Continuous Improvement - Total Quality Management (TQM) |
| Forecasting and Planning | - Aggregate Planning - Demand Forecasting Methods |
| Process Design and Analysis | - Capacity Planning and Bottlenecks - Process Mapping and Flow |
| Operations Management Foundations | - Introduction to Operations and Productivity - Operations Strategy and Competitiveness |
WGU Operations-Management Exam — Your Questions, Answered
The Operations-Management exam, officially titled WGU Operations Management (C215, VDC2), is the WGU exam you pass to earn the WGU Bachelor of Science in Business (Operations Management course assessment) certification, a credential at the N/A (course-level competency assessment) level. Passing it confirms the skills defined in the official exam outline.
The Operations-Management exam includes Typically ~50–70 multiple-choice questions (exact count may vary) questions and gives you 120 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.
The passing score for the Operations-Management exam is Competency-based (Pass = Demonstrated proficiency; no fixed numeric score published), and the official registration fee is Included in WGU tuition (no separate exam fee). Keep in mind that a failed attempt means paying Included in WGU tuition (no separate exam fee) again in full to retake it, so book your slot only when your scores on Fast2test practice tests sit consistently above the passing line.
WGU lists the following prerequisites or eligibility notes for the Operations-Management exam: No formal prerequisites beyond enrollment in WGU program requirements. Requirements can change over time, so confirm the details on the official exam page at WGU's official site before you register.
You can register for the Operations-Management exam through the official channels below:
The exam is delivered in the following format: Online proctored Objective Assessment via WGU learning platform. Choose a date that leaves you enough time to work through the full 72-question practice set first.
WGU recommends the following training resources for Operations-Management candidates:
Official courses build the theory, and the 72 practice questions from Fast2test help you turn that theory into exam-ready speed and accuracy.
Yes. Fast2test offers a free PDF demo of the Operations-Management material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding Operations-Management exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.
Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.
The Operations-Management exam blueprint is divided into 6 domains, starting with Forecasting and Planning; Quality Management; Project and Operations Scheduling. For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.
WGU Operations Management (C215, VDC2) Sample Questions:
Question 1
Which group of keywords or phrases describes the critical role that marketing plays in the total quality management (TQM) process?
A. Review and recommend product changes; satisfy customer needs; open communication
B. Reward employees; motivate staff performance; manage operations planned changes
C. Enhance competition; understand consumer preferences; maintain communication with operations
D. Baseline for managing quality process; investment in preventative costs; budgeting
Question 2
Which two capacity measurement concepts should a firm consider when conducting a location analysis?
Choose 2 answers
A. Site considerations
B. Proximity to sources of supply
C. Building employee relations
D. Throughput time
Question 3
What is the primary purpose in using the master production schedule (MPS) in the marketing department of an organization?
A. To create demand for promised deliveries
B. To manage the demand for promised deliveries
C. To identify new product demand
D. To control the production department
Question 4
Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?
A. Actual output / standard output
B. Output / input
C. Throughput time / value-added time
D. Time a resource is used / time a resource is available
Question 5
Which continuous improvement method does Cpk measure?
A. What a process is capable of and how long it will take to conclude
B. The most common measurement process
C. How close one is to a target and how consistent one is with the average performance
D. Parts per million on the capability index
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,B | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: C |
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