Exam 220-1102 Topic 1 Question 255 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 255
Topic #: 1
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?

Suggested Answer: A Vote an answer

The technician has taken the appropriate action by not taking the call and setting the phone to silent in order to avoid any distractions and remain focused on the task at hand. This is a good example of how to maintain focus and productivity when working on a customer's PC, and will help to ensure that the job is completed in a timely and efficient manner.

by Elizabeth at Apr 08, 2025, 08:13 AM

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