Exam N10-009 Topic 1 Question 256 Discussion
Actual exam question for CompTIA's N10-009 exam
Question #: 256
Topic #: 1
Question #: 256
Topic #: 1
A user cannot access an external server for a client after connecting to a VPN. Which of the following commands would a support agent most likely use to examine the issue? (Select two).
Suggested Answer: E,F Vote an answer
When a user connects to a VPN and experiences connectivity issues to an external server, the problem is often related to routing or network path issues.
E:tracert:
Traces the path packets take from the user's device to the destination server.
Helps determine if the traffic is being blocked or misrouted.
F:route print:
Displays the device's routing table.
Helps diagnose whether traffic is being sent to the VPN tunnel instead of the correct external server.
Incorrect Options:
A:nslookup: Used for resolving domain names to IPs (DNS troubleshooting), but this issue is likely routing- related.
B:tcpdump: Captures packets for deep packet analysis, not typically the first step in diagnosing a VPN- related access issue.
C:arp: Used for resolving local network MAC addresses, not relevant for external VPN issues.
D:dig: Like nslookup, used for DNS queries, but not useful for routing problems.
E:tracert:
Traces the path packets take from the user's device to the destination server.
Helps determine if the traffic is being blocked or misrouted.
F:route print:
Displays the device's routing table.
Helps diagnose whether traffic is being sent to the VPN tunnel instead of the correct external server.
Incorrect Options:
A:nslookup: Used for resolving domain names to IPs (DNS troubleshooting), but this issue is likely routing- related.
B:tcpdump: Captures packets for deep packet analysis, not typically the first step in diagnosing a VPN- related access issue.
C:arp: Used for resolving local network MAC addresses, not relevant for external VPN issues.
D:dig: Like nslookup, used for DNS queries, but not useful for routing problems.
by Milo at Apr 23, 2026, 12:43 PM
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