Exam ITIL-4-DITS Topic 4 Question 7 Discussion

Actual exam question for Peoplecert's ITIL-4-DITS exam
Question #: 7
Topic #: 4
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.

Suggested Answer: B Vote an answer

Simple automation is about using technology to automate repetitive and standardized tasks that follow clear and detailed procedures. This can help reduce human errors, save time and resources, and improve efficiency and quality. Reference: ITIL 4 Leader: Digital and IT Strategy, page 63

by Elton at Dec 30, 2024, 05:50 AM

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