Exam C-C4H47I-34 Topic 8 Question 72 Discussion
Actual exam question for SAP's C-C4H47I-34 exam
Question #: 72
Topic #: 8
Question #: 72
Topic #: 8
Best Run Bikes has acquired Cyclo Clothing, which means they have taken over the ownership and operations of Cyclo Clothing. Best Run Bikes and Cyclo Clothing follow different sales lifecycles for their Opportunities.
As an Administrator for Best Run Bikes, which Opportunity configurations would you perform? Note: There are 2correctanswers to this question.
As an Administrator for Best Run Bikes, which Opportunity configurations would you perform? Note: There are 2correctanswers to this question.
Suggested Answer: C,D Vote an answer
* Configure a new Document Type for Cyclo Clothing: This is a correct answer because document types are used to define different types of opportunities and their attributes, such as sales cycle, sales phases, and pricing procedure1. Since Best Run Bikes and Cyclo Clothing have different sales lifecycles, they need different document types for their opportunities.
* Configure a new Sales Cycle with Sales Phases for Cyclo Clothing: This is a correct answer because sales cycles and sales phases are used to define the stages and steps of an opportunity, such as qualification, proposal, and closure2. Since Best Run Bikes and Cyclo Clothing have different sales lifecycles, they need different sales cycles and sales phases for their opportunities.
* Configure Routing Rules for Cyclo Clothing: This is not a correct answer because routing rules are used to assign leads and tickets to the appropriate sales or service agents based on criteria such as territory, product, or priority. Routing rules are not related to the configuration of opportunities or their sales lifecycles.
* Configure a new Party Schema for Cyclo Clothing: This is not a correct answer because party schemas are used to define the roles and relationships of the parties involved in a business transaction, such as account, contact, employee, or partner. Party schemas are not related to the configuration of opportunities or their sales lifecycles.
References = 1: Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Document Types 2: Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Sales Cycles and Sales Phases : Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Routing Rules : Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Party Schemas
* Configure a new Sales Cycle with Sales Phases for Cyclo Clothing: This is a correct answer because sales cycles and sales phases are used to define the stages and steps of an opportunity, such as qualification, proposal, and closure2. Since Best Run Bikes and Cyclo Clothing have different sales lifecycles, they need different sales cycles and sales phases for their opportunities.
* Configure Routing Rules for Cyclo Clothing: This is not a correct answer because routing rules are used to assign leads and tickets to the appropriate sales or service agents based on criteria such as territory, product, or priority. Routing rules are not related to the configuration of opportunities or their sales lifecycles.
* Configure a new Party Schema for Cyclo Clothing: This is not a correct answer because party schemas are used to define the roles and relationships of the parties involved in a business transaction, such as account, contact, employee, or partner. Party schemas are not related to the configuration of opportunities or their sales lifecycles.
References = 1: Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Document Types 2: Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Sales Cycles and Sales Phases : Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Routing Rules : Set Up Guide for SAP Service Cloud Version 2 | SAP Help Portal - Configure Party Schemas
by Sandra at Nov 14, 2024, 01:53 AM
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